Random Shut downs on Mountain Lion

My Macbook 13 inch (late 2008, 2 GHz, 4MB) - since i got it "fixed" and it runs Mountain Lion, randomly shuts down. How to stop this? I tried updating. Same thing happend a minute after I did that. I am on 10.8.2. HELP!


It also has sleep issues. I tried zapping the PRAM.


Is there a way to downgrade to Lion at least? That OS at least worked.

Posted on Dec 17, 2012 8:43 AM

Reply
29 replies

Dec 17, 2012 1:18 PM in response to Eric Root

Also I tried the solution there and I am not using a Mac Pro with dual GPUs.


THis is crazy. I zapped PRAM, reset SMU, and still this happens.


So the next question, exactly how to I reverse the upgrade? I have a time machine backup from before i upgraded. Is there any step-by-step to reverse (I don't think I was using Lion before, it was the one before that, snow leopard). I am never upgrading again after this.

Dec 17, 2012 2:29 PM in response to 9rabbit

If you still have your Snow Leopard disc, you should be able to go back to Snow Leopard.


You may not be able to boot up using the disk - some people can and some can't. If you can, select Disk Utility and erase the disc, then you should be able to install Snow Leopard.


If you can't boot up off the Snow Leopard disc, hold down the command - R key while rebooting. That should take you to the Recovery volume, where you can select Disk Utility and erase the disc. Then you should be able to boot off the Snow Leopard disc.


I'm not sure about accessing Time Machine. I suggest you try to make sure you still have your old backup (Finder) before doing the above.

Dec 17, 2012 4:49 PM in response to 9rabbit

Something I thought of later - If you have to go to the Recovery volume route, after you boot using the Snow Leopard disc, I would again run Disk Utility erase to get rid of the Recovery volume.


You also might want to consider creating two partitions, depending on your hard drive size. That is what I set up on our two computers. A Snow Leopard partiton to run older applications and older games and a Mountion Lion partition. I switch between the two every day so I can use the older Safari to get RSS feeds. If you do that, I suggest a separate Time Machine backup for each partition. If you only have one external drive, I think you can do that using two folders. It is necessary because evidently Time Machine will look at your last backup and if it happens to be the other operating system, it will back up the entire parittion again.


I would also suggest that if you want to try to solve your Mountain Lion problem before resorting to Snow Leopard, you post another thread with your problem. Since this thread is marked solved, the smarter people may not look at it.

Dec 17, 2012 5:15 PM in response to Eric Root

OK, I'm a bit non-computer literate in this sense. If you are suggesting some procedure I need it step by step :-) The reason is that I use my computer for work and just don't have the time to play around tinkering with it. Every second my computer is down I lose $$$. So whatever I do I need to do it quick with as little fuss as possible. I'm not mad at you or anything just a little frantic. (And I am MIGHTILY ****** off at Apple, to whom I paid $350 to fix my computer in the first place).


Also, I don't have the Snow Leopard Disc I don't think, though I will look. But assuming I find it, when you say "erase disc" do you mean wiping the whole hard drive?


Numbered steps for us dofffues, please! :-) The second set of explanations you gave went right over my head, I have never partitioned the drives that I know of and I would have zero idea how to even think about doing what you do (switching between OSs).

Dec 18, 2012 3:47 AM in response to 9rabbit

I seriously think your Mountain Lion (ML) should run just as fine as other people's, but with where this thread is going so far you won't get anywhere close to it.


Let's try seeing what causes your shut-downs:

1.) When your MBP shuts down, it probably doesn't do so in the same way as if you asked it to do so. What do you see on your screen when it shuts down? Any message?

2.) After restarting from a shut-down, launch the app Console from Applications -> Utilities. In the sidebar at the left, find and select a log that relates to it. It has a time stamp in its name and something with crash or kernel panic or so.

Once selected, copy the first couple dozen of rows of the log (not thousands needed here) and post them here. Browse it quickly -- if you see any personal info, replace it with "xyz" or so to protect it from being published here.


One hint already: ML requires fully ML-compatible apps/drivers/tools/peripherals. Make sure all your stuff is 100% up to date, otherwise update it or remove it completely.

Dec 18, 2012 7:45 AM in response to 9rabbit

Have you had a crash before checking?


If so, nothing with "crash" or "kernel panic" among the logs? Should be under Diagnostics and usage Information", with date and time of the crash you experienced.


Do not reset the SMC after the crash - it'll reset the kernel panic logs!


If there is nothing among the logs, let me already ask a question: How old is the battery, is it the first that came with the Mac?

Dec 18, 2012 8:21 AM in response to LousyFool

The battery is new -- Apple replaced a whole list of compponents, so my computer is running with new RAM, new logic board, new drive, new video card. They even put in new screws.


Haven't had a random shutdown today yet. I just wanted to be sure I knew what to look for and where.


also i just looked at some of the activity from yesterday, approximately when the crashes happened I think, all this is from the "Diagnostic and usage" subheading:


12/17/12 2:12:03.000 PM kernel[0]: com.apple.message.domain: com.apple.kernel.external_modification
com.apple.message.signature: FinderLoadBundle(625BF451-3225-7EF8-36B4-5747C244EF7B)
com.apple.message.signature2: Finder(E66EA62C-F929-30B3-BB53-5D8685451059)
com.apple.message.result: noop


12/17/12 2:16:14.000 PM kernel[0]: com.apple.message.domain: com.apple.kernel.external_modification
com.apple.message.signature: FinderLoadBundle(625BF451-3225-7EF8-36B4-5747C244EF7B)
com.apple.message.signature2: Finder(E66EA62C-F929-30B3-BB53-5D8685451059)
com.apple.message.result: noop


12/17/12 4:11:25.000 PM kernel[0]: com.apple.message.domain: com.apple.kernel.external_modification
com.apple.message.signature: FinderLoadBundle(625BF451-3225-7EF8-36B4-5747C244EF7B)
com.apple.message.signature2: Finder(E66EA62C-F929-30B3-BB53-5D8685451059)
com.apple.message.result: noop

Dec 18, 2012 8:38 AM in response to 9rabbit

The battery is new -- Apple replaced a whole list of compponents, so my computer is running with new RAM, new logic board, new drive, new video card. They even put in new screws.


WHAT???!!! They did all that for $350?????? You got to be kidding. You shouldn't be the slightest bit p****d off at them, but kissing their feet!


Now, with all that replaced, and the trouble starting right after that, please let's not waste our time here, but please go back to them and make the machine run as well.


Really - not that I don't want to deal with you here, but you basically got a new machine. And the ones who gave it to you - even if for a-l-m-o-s-t free - should be able to get it to run as well.

Dec 18, 2012 8:42 AM in response to 9rabbit

also i just looked at some of the activity from yesterday, approximately when the crashes happened I think, all this is from the "Diagnostic and usage" subheading:

BTW, if this is from that subheading and not from a crash or kernel panic report, but the mentioned subheading... -- there's even every web page visit in that one -- nothing exciting.


No crash, no kernel panic? I think you don't have a software problem. I bet it's the hardware. Again, hand it back to the guys where it came from.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Random Shut downs on Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.