QuickTime Unknown Error (-101) when used with Akai EIE Pro

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Level 1

4 points

QuickTime Unknown Error (-101) when used with Akai EIE Pro

I've recently upgraded my USB audio interface from an M-Audio Fast Track Pro to an Akai EIE Pro. However, since the upgrade, whenever I select the EIE Pro in Sound options within system preferences, QuickTime won't play anything (mp3s, wav, aiff, m4u, m4v, mov etc) without crashing upon opening, displaying the message "The document “document name” could not be opened. An unknown error occurred (-101)".

However, as soon as I deselect the EIE Pro in Sound options, and select either the internal audio or the Fast Track Pro again, everything works fine.

One thing I have noticed (see attached pictures) is that the EIE Pro doesn't seem to have a 'type' (unlike the internal sound device and Fast Track Pro) value in the Sound options window. Seems a bit strange considering the other two devices do.

Any suggestions much appreciated.

MacBook Pro 13", Mac OS X (10.6.7), 2.7GHz Intel Core i7, 4GB 1333MHz DDR3, 500GB HD

Posted on Dec 17, 2012 7:15 AM

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Answer 1

Jon Walker

Level 6

19,467 points

Dec 17, 2012 1:00 PM in response to jonboyh21

An unknown error occurred (-101)"... One thing I have noticed (see attached pictures) is that the EIE Pro doesn't seem to have a 'type' (unlike the internal sound device and Fast Track Pro) value in the Sound options window. Seems a bit strange considering the other two devices do.

Can't really help you, but I think you may be on to something here regarding the absence of the "Type" indentification. While I cannot locate a specific error reference for code -101, it appears to belong to the "Scrap Management" series with error code -100 "noScrapErr" (No scap exists error) and -102 "noTypeErr" (No object of that type in scrap). Suspect the device is not being properly identified by your OS or there is a connection and/or setting issue. Since I'm not familiar with this specific hardware, can't provide any further suggestions or recommendations. Maybe there is another product user out there who can shed more light on the problem.

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Answer 2

jonboyh21 Author

Level 1

4 points

Dec 17, 2012 1:27 PM in response to Jon Walker

Ok, well thanks for your input all the same.

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Answer 3

jonboyh21 Author

Level 1

4 points

Dec 19, 2012 3:10 AM in response to jonboyh21

Have also just discovered that VLC Media Player no longer plays audio when the EIE Pro is selected. It will still play video, but not the accompanying audio track. Likewise, if I attempt to play an mp3, wav etc with VLC, although the playback meter progresses, there is no audio. I'm guessing VLC is suffering in a similar fashion to QuickTime....

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Answer 4

zelex

Level 1

0 points

Feb 14, 2013 11:33 AM in response to jonboyh21

I have the exact same problem with a Lexicon audio interface. Did you find a solution?

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Answer 5

jonboyh21 Author

Level 1

4 points

Feb 15, 2013 9:40 AM in response to zelex

For me, the solution was to send the EIE Pro back to the supplier and get another interface. I now have a Focusrite Scarlett 2i4 that not only looks and sounds ace, but works perfecctly. Although I can't comment on your Lexicon, Akai have been very lacklustre in supplying effective, Mountain Lion compatible drivers, hence the issue.

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Answer 6

Apr 16, 2013 12:47 PM in response to jonboyh21

Hi, guys!

I have the same problem with USB audio interface TASCAM US-200.

No Sound in VLC player.

Unknown error (-101) in QuickTime player.

VLC support says that this bug will be fixed in version 2.01 very soon

So what about QuickTime? Any solutions?

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Answer 7

May 30, 2013 4:56 AM in response to jonboyh21

Hey,

I have the same problem, quick time shows error (101) VLC player can t play audio when I try to watch a video while my Tascam US 122L is connected via usb. When i m back at my other studio, i ll try the same with my Firestudio firewire Soundcard, so we can work out, if it is a general problem with external devices or just with USB connected...

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Answer 8

Jun 19, 2013 12:47 PM in response to jonboyh21

I have an Alesis MultiMix8 USB 2.0 mixer that's giving me the same problem.

If I switch outputs to the "internal speakers"...all is well.

VLC and just about any other program can play my movies & audio.

The files I'm trying to play were created in my iPhone.

-- Bill

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Answer 9

Gigazaga

Level 1

9 points

Sep 16, 2013 10:43 AM in response to jonboyh21

I have this same problem with a Tascam US-366 interface. Same error (-101) when trying to playback with Quicktime. It seems to be an issue with some USB interfaces. I don' t have this issue with a Sound Devices USBPre2 or various PreSonus interfaces USB or Firewire.

I keep updating firmware and drivers hoping for this to go away. Maybe it will be corrected in OS X Mavericks.

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