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error code -10660?

Out of the blue, my copy of Microsoft Word stopped working.
I ran DiskWarrior, and replaced the directory. Still, Word would
not launch (said something like "not appropriate for this hardware").
So I reinstalled Office for OS X. Now, I can launch the Word application
(version 10.1.4),but any attempt to launch an existing Word document by double-clicking on the document icon (without first opening the Word application) gives me an "unexpeted error" of code -10660. I searched the Apple support site but can't find this code listed. I don't have my original
Apple Hardware Test CD (overzealous spring cleaning by my husband) so
can't look it up there.

Any suggestions?

eMac, Mac OS X (10.4.5)

Posted on Apr 27, 2006 3:09 PM

Reply
3 replies

Apr 27, 2006 7:44 PM in response to Mary Hasbrouck

Hello, Mary. This link to Microsoft will help you out:

http://support.microsoft.com/?kbid=890889

Basically, the cause is one of these: You created documents using the Office test drive, which is now in the trash; you have more than one Office (same version) installed on your Mac; Finder couldn't find the Office program that created the Office document; there is an error in the file name.

Follow the steps to resolve and you should be OK.

Hope this helps.

Maxit

Apr 27, 2006 8:02 PM in response to Mary Hasbrouck

You may want to check Microsoft's Mactopia downloads for Office X --- that will bring Word to 10.1.6

Usually, when Word stops works out of the blue, it's either corrupted Word preferences (although Office X and Office 2004 have been much better behaved in that respect than earlier versions of Word) or a corrupted font --- Word is the mine canary of font corruption on the Mac. Neither Disk Warrior nor Apple Hardware test will detect or fix such errors (although it's always good to have Disk Warrior verify the directory).

If you're running OS X 10.3 or later, you can use Font Book to check your fonts to see if any are shown as damaged, turning any such fonts off. If you're using an earlier OS X version, check Version Tracker or MacUpdate for compatible font utility / viewers such as Font Sampler

(You can add details like OS version, CPU speed, Mac model, RAM, etc. to your posts using the My Settings link under your user name in the box on the right of the Discussions pages.)

You can check the preferences by logging on to a different account (create a troubleshooter user account if necessary in System Preferences> Accounts) and seeing if the same error occurs. If the test account is OK, then back in your normal user account, look for the Microsoft Word .plist files in ~/Users/ [yourusername]/ Library/ Preferences and with Word closed, move those to the desktop or Trash (you don't have to empty it ). Relaunching Word will create a new set of default prefs.

I'd also make sure that Word is beoing properly flagged as the default applications. Do Get Info on a Word document icon in the Finder ans check the Open With... field; select that, choose Other, browse to Word, select it, and check 'use for all such files' to reset the Mac's database accociating Word documents to the Word application.

Apr 29, 2006 6:40 PM in response to JMVP

You may want to check Microsoft's Mactopia downloads for Office X ---
that will bring Word to 10.1.6


Thanks - running the updater seems to have solved the
problem!

A followup question:

If you're running OS X 10.3 or later, you can use
Font Book to check your fonts to see if any are shown
as damaged, turning any such fonts off.


I found Font Book, but how would I know if any fonts are
damaged? Would I click on each one and see if a "damaged"
message appears?

(You can add details like OS version, CPU speed, Mac
model, RAM, etc. to your posts using the My Settings
link under your user name in the box on the right of
the Discussions pages.)


I do have the Mac model and OS version in my settings,
don't know why they didn't show up in my question post.

Thanks again for all the help.

error code -10660?

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