3 Replies Latest reply: Dec 17, 2012 3:36 PM by b noir
MB0871 Level 1 Level 1 (0 points)

I am unable to open iTunes unless in safe mode.  I followed the instructions on the Apple site to see if it would or not.  I have also check to see if my add-ons for itunes are compatible with itunes but I have NO add-ons in my add-ons folder.

 

Have others had this problem?

 

When I click on itunes a message comes up:

 

"This copy of iTunes is corrupted or is not installed correctly.  Please reinstall iTunes"

 

I was only using my itunes yesterday!!  I don't want to reinstall itunes ... but if I have to, do I lose all my information?

 

cheers

Monika