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Does it matter where you buy an iPad?

Does it matter where you buy an iPad?

Sometimes target and walmart have $50 gift cards when you buy there.

If you buy outside of the apple store, can you still go to the genius bar.

If the iPad needs replacing, will the genius bar exchange, or do you have to go back to the original store?


iPod nano, Windows XP

Posted on Dec 17, 2012 6:09 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2012 8:36 AM

I bought mine at a best buy - the closest apple store was over an hour away. My little $10 rewards points wasn't a huge selling point but did help when i bought the camera connection kit. I will say, when the port on my iPad messed up, I just took it back to best buy, it was within 90 days, they were going to send it in but then the computer told them to exchange it and I walked out with a brand new iPad fresh in the box. Had I taken it into an apple store all I would have gotten was a refurb. So as much as Best Buy annoys me, my experience with my iPad was a pleasant one.


Best Buy also has warranties you can buy that may/may not be better than Apple Care (have to read through the fine print and see how it shakes out for you).

I think my only negative thing for Best Buy was when I bought it I also got a screen protector, so after dropping $550+ they were still going to charge me $15 to install said screen protector. Didn't impress me but that was the only downside.


Many retailers have far more generous return policies than an APple store, although I would consider that $50 gift card....well it's only worth $50 is you have something to spend it on. So bear that in mind. (although it could get you a decent case 'for free')

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Question marked as Top-ranking reply

Dec 19, 2012 8:36 AM in response to magnus500500

I bought mine at a best buy - the closest apple store was over an hour away. My little $10 rewards points wasn't a huge selling point but did help when i bought the camera connection kit. I will say, when the port on my iPad messed up, I just took it back to best buy, it was within 90 days, they were going to send it in but then the computer told them to exchange it and I walked out with a brand new iPad fresh in the box. Had I taken it into an apple store all I would have gotten was a refurb. So as much as Best Buy annoys me, my experience with my iPad was a pleasant one.


Best Buy also has warranties you can buy that may/may not be better than Apple Care (have to read through the fine print and see how it shakes out for you).

I think my only negative thing for Best Buy was when I bought it I also got a screen protector, so after dropping $550+ they were still going to charge me $15 to install said screen protector. Didn't impress me but that was the only downside.


Many retailers have far more generous return policies than an APple store, although I would consider that $50 gift card....well it's only worth $50 is you have something to spend it on. So bear that in mind. (although it could get you a decent case 'for free')

Dec 18, 2012 12:49 AM in response to magnus500500

I would not buy from Bestbuy, Walmart, etc. if you are a first time buyer because the do not offer the same buying experience as the Apple store. The apple store will set up your new gear, give you lessons on how to use it, and give you support at every level. Plus all the congratulations from the employees and the Apple cookies are an added bonus.

Dec 17, 2012 7:02 PM in response to magnus500500

magnus500500 wrote:

If you buy outside of the apple store, can you still go to the genius bar.

If the iPad needs replacing, will the genius bar exchange, or do you have to go back to the original store?



Some stores have a more generous return policy than Apple, but some are more restrictive.


You can still go to the genius bar.

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/


Depending on the problem, you should probably go back to the original store first, but your warranty is always covered by Apple.


 Cheers, Tom 😉

Dec 17, 2012 6:17 PM in response to magnus500500

I bought my iPad 3 at Best Buy and was able to purchase AppleCare+ through Apple. It makes absolutely no difference where you buy the iPad - as long as you buy from an authorized reseller. The warranty is honored by Apple no matter where you bought it and you can take it to a Genius Bar if the device needs to be replaced. You should arrange that in advance with an Apple Store.


I used Best Buy because its closer than any Apple Store for me and I get the rewards points toward future purchases. Some stores - including Best Buy - offer their own additional warranty/insurance policies as well.

Dec 18, 2012 8:03 AM in response to Tgara

Plus all the congratulations from the employees and the Apple cookies are an added bonus

.

I've never gotten any congratulations from any employee at either of two Apple stores despite the fact that I've purchased iMacs, Macbooks, MBP's, and an iPad. The closest thing was a "enjoy your new .....". To me, that is fine (I don't need hype) - but I can get the same polite and canned "sales employee of the month" response in most stores. In fact, I got that yesterday buying a new Microwave oven at Target. So, if I can save money on my purchase elsewhere, I certainly will (as long as their terms are acceptable to me). And I've also never seen a cookie, nor would I want to in a store selling sensitive electronic equipment/computers - it wouldn't be advisable to have cookie crumbs dropped all over keyboards, chocolate fingers swiping across an iPad, etc.

Dec 19, 2012 11:43 AM in response to babowa

babowa wrote:


And I've also never seen a cookie, nor would I want to in a store selling sensitive electronic equipment/computers - it wouldn't be advisable to have cookie crumbs dropped all over keyboards, chocolate fingers swiping across an iPad, etc.


You need to go to the higher-end Apple stores. The one near me offered wine and cheese when the iPad first came out.

Dec 19, 2012 12:08 PM in response to Tgara

Mine are higher end (for this area) - but then I never, ever go near a store until at least a month or longer after a product is introduced. As I said: I don't need nor appreciate hype in any store. If I want a product, I'll research it on my own; if I want it sooner, I'll order it from Apple online or buy it at another store. I waited to buy an iPad 3 until the hype had settled down (3 months) and one could actually get good customer service at my favorite authorized reseller. (I don't watch advertising on TV either, nor do I respond to anyone's selling pitch - in fact, I walked away from a car dealer when he wouldn't stop and I pay extra every month for a non-published number just so I don't get telemarketing calls).


Glad to hear you enjoy this type of thing...

Dec 19, 2012 12:17 PM in response to babowa

babowa wrote:


Mine are higher end (for this area) - but then I never, ever go near a store until at least a month or longer after a product is introduced. As I said: I don't need nor appreciate hype in any store. If I want a product, I'll research it on my own; if I want it sooner, I'll order it from Apple online or buy it at another store. I waited to buy an iPad 3 until the hype had settled down (3 months) and one could actually get good customer service at my favorite authorized reseller. (I don't watch advertising on TV either, nor do I respond to anyone's selling pitch - in fact, I walked away from a car dealer when he wouldn't stop and I pay extra every month for a non-published number just so I don't get telemarketing calls).


Glad to hear you enjoy this type of thing...

Depends on what kind of experience you want. Like you, I don't really care about the hype, but to others it matters. Some like the full treatment, if ya know what i mean.......

Does it matter where you buy an iPad?

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