An error has occurred

Question

Level 1

5 points

An error has occurred

My App store app recently started telling me there were updates to install. When I checked, it showed me that Numbers had an update. However, when I tried to install it I got the message "An error has occurred" and on checking I discovered that my Numbers app was already up to date. I can't get rid of the update message and I'm regularly being told that I need to update this app. Suggestions on how to cure this would be welcomed.

MacBook Pro, OS X Mountain Lion (10.8.2), also: 16 GB iPhone 5

Posted on Dec 18, 2012 12:54 AM

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Answer 1

HACKINT0SH

Level 5

5,810 points

Dec 18, 2012 9:13 PM in response to Andy,uk

Step #1. Make a backup of your iOS

Step #2, Delete the app, then re-install

Works now? If a disaster arrises, you have your backup to restore from.

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Answer 2

Andy,uk Author

Level 1

5 points

Dec 19, 2012 12:13 AM in response to HACKINT0SH

Sorry, I appear to have misled you. The error is on my MBP not my iPhone.

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Answer 3

HACKINT0SH

Level 5

5,810 points

Dec 19, 2012 7:37 PM in response to Andy,uk

Try this for now.

Spotlight: How to re-index folders or volumes

http://support.apple.com/kb/ht2409

Mac App Store: Cannot update App Store purchases or updates do not seem available

http://support.apple.com/kb/TS4236

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Answer 4

Jan 30, 2013 1:11 PM in response to HACKINT0SH

None of this ever seems to work. I have had this problem from time to time and it seem more like luck when it decides to go all the way through with the larger downloads, any thing over 4 gig.

like now i'm having the same problem with Borderlands, I have found a faster internet connection seems to be more reliable.

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