i felt it only right to let you know I solved my printer problem. In spite the printer ink levels showing more than 70% full. The black ink was completely out. I tried to print on my dell laptop and had the same problem. So I changed the black cartridge and it worked.
thanks also to GARLANDM, and apologies for being a dingbat!
happy 2013 to you all.
PS I am still trying to sync my hotmail account over all my devices inc iPad, iPod touch, dell laptop, nokia phone and imac.