- Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
- Release the button, and the AirPort Base Station or Time Capsule will hard reset.
... but read the entire document to ensure you do it correctly. A base station that has been "hard reset" will create an open network with the name "Apple Network nnnnnn" where nnnnnn = the last few digits of its MAC address.
If you do not see the network with that name, the "hard reset" did not take effect, which will happen if you do not hold its little reset button long enough. In that case do it again.
Following the "hard reset", reconfigure your AirPort Base Station.
I'm not talking about a device , i'm talking about this thing i found in finder/applications/utilities/airport utility
i double clicked the icon and it cannot find a base station in order to update firmware.
i'm having intermintent issues with my internet connection....
my provider is blaming it on my 11 month old imac desktop
i'm trying to fix it on my own....