I can't see my iPhone

I have the exact same problem!

Does anyone know what to do???

Just got back from Vacation and Itunes upgraded - it was working and now iTunes cannot see the iPhone. The cable is the original cable that is plugged into the USB port it always used and so the only thing that changed is iTunes, and the phone has not been plugged in for just over two weeks.

Have Apple lost the plot and can no longer write software that works? What happen to regression testing to make sure everything works?

Roger R.

ITunes had failed to install the device driver for the iPhone on USB. Check in Device Manager for the Apple Mobile device in the USB area. if it is not there then you need to install it.

Follow this link for instructions. http://support.apple.com/kb/TS1538

5. Verify that the Apple Mobile Device USB Driver is installed

Apple Software quality is becomming a serious issue.

Roger R.

Yeah I agree with you. Does Apple support feedback on this issue??

I'm having the same problem.I've done everything the same as you, but it still won't show up. Did you find a solution?

Hi there! So I'm having the same problems, however my cable is not the issue (when I plug the iphone in, there is a sound notification and my photos begin to import automatically), but my itunes will STILL not sync or even detect the phone! It's not detected in the sidebar or in the "view devices" section. The itunes software is up to date too...

Please please help 🙂

Thanks!

i have same problem and try for solutions..

me either I can't see my iphone on the side bar or the top bar. it says it is connected and charging on ym phone but it doesn't say anythng on itunes about my phone. What has happened and how can i fix it?

i did update and it's working now

Same problem here. Both my iPad 3 and my iPhone 5 have stopped showing up in the latest version of iTunes. I have even tried official and non-official cables. Nothing works.

The link given by readingr solved my problem. Thanks

I just changed out my cheapie cable and shazam, it works. Thanks for the posts.

I've updated to IOS 7.1 on my iPhone. Still no change. This is becoming a problem as I can't even sync over wifi without at least first connecting with a cable. So I have an iPhone and an iPad both with official cables, latest software and I can't see them in iTunes.

Windows 8 users, if you still have issues I have just found out that the Driver Software for Portable devices, such as Apple iPhone in that case needs to be updated.

Check your Device Manager in Control Panel - it worked for me and I was battling with it for weeks...

I'm a Windows 8 user, so that's very possible. I'm looking at the Driver on the "Apple iPhone" under Portable Devices in the Devise Manager and it says it has the most up to date driver already (MTP USB Devise - 5/1/2013). How exactly did you update beyond that? I tried the Update Driver button.