Where are my software updates?

I have not recieved a software update in months. Where are the software updates that Apple is supposed to send me automatically?

iMac, Mac OS X (10.5.8), Apply My New Preferences in Pages

Posted on Dec 18, 2012 9:24 PM

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13 replies

Dec 18, 2012 9:41 PM in response to Niel

So, how do I keep my 4 year old Mac up to date? The Apple store said that the regular Software Updates would keep my Mac current. How do I get the functionality consistent with what the Apple store sold me on?


I'm just really concerned, because my email was hacked, and the Abuse & Spam articles are telling me I need to check for malware. But Apple told me that my Mac would always be "virus proof". I'm just wondering if my security is compromised, and if the lack of security is connected to the lack of software updates.

Dec 18, 2012 9:50 PM in response to ArunaAdvaney

Hi Aruna,


You will need to check to see if your iMac model is compatible with the requirements to upgrade to Snow Leopard (10.6.8). If it is, you will need to contact Apple to get Snow Leopard. Once you have installed it, then I would recommend that you then go on the Mac Apps Store and purchase OSX Mountain Lion.


OS updates are voluntary, and are chargeable. Each user has to determine if they want to upgrade to new OS releases as they come out. If you stay current on your OS release levels, then you will continue to receive automatic updates.


Hope this helps!


Cheers,


GB

Dec 19, 2012 12:58 AM in response to ArunaAdvaney

ArunaAdvaney wrote:


So, how do I keep my 4 year old Mac up to date?

There is something wrong here. You are posting this to the iMac (PPC) forum and the last date of manufacture on those was March 2006 so either your Mac is over 6 years old or you are posting to the wrong forum. If you have an Intel iMac, then you should have updated to Snow Leopard some time ago to keep your computer safe.

Dec 19, 2012 3:46 AM in response to ArunaAdvaney

So, how do I keep my 4 year old Mac up to date? The Apple store said that the regular Software Updates would keep my Mac current. How do I get the functionality consistent with what the Apple store sold me on?


I think you must have misunderstood what you were told. Software Update will update your current system for as long as it remains supported. If your profile information is correct, and you are running Mac OS X 10.5.8, that's as far as you can go with that system. In order to stay "current," you would need to purchase one of the more recent Mac OS X upgrades. You can certainly upgrade that machine to Snow Leopard (10.6). You should even be able to update it to the latest version (Mac OS X 10.8, aka Mountain Lion), though you will have to install Snow Leopard first. You can find Snow Leopard here:


http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard


If you want to upgrade to Mountain Lion, check the specs of your machine against this:


http://www.apple.com/osx/specs/


I'm just really concerned, because my email was hacked, and the Abuse & Spam articles are telling me I need to check for malware. But Apple told me that my Mac would always be "virus proof".


Again, I think that you're misunderstanding what you were told. Either that or the person you spoke to at Apple didn't have a clue what they were talking about. Nobody can ever guarantee that a system will always be "virus-proof."


Still, your e-mail account getting hacked is not related to malware of any kind. See Someone is sending messages from my e-mail address!. For more information about this topic, see my Mac Malware Guide.

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Where are my software updates?

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