HP 6940 Not Printing Correctly

I have connected my HP Deskjet 6940 to my MacBook Pro, however, while it shows up in the print and scan, it will never actually print. The printer shows up as idle, with a green indicator, however, when I go to print, nothing is ever transmitted. I have checked the print status, and it usually never makes it past the 12% completion mark. Is this a known issue with Mountain Lion?

iPhone 4, iOS 5.0.1

Posted on Dec 18, 2012 7:57 PM

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2 replies

Dec 18, 2012 8:07 PM in response to mek181

Is this a known issue with Mountain Lion?

Yes, but only if you haven't updated your printer driver to the newest version compatible with Mountain Lion. 😉


Typically you should have received them with ML or through Software Update, but if an old driver from pre-ML days is still in the system, you need to update yourself:


Reset printing system and follow the links in the doc and all instructions.

Dec 18, 2012 8:17 PM in response to mek181

Go to system preferences>printer,, highlight the printer and click the minus button to delete it. Download 10.8.2,n then download download the latest drivers.


dNameId=468003&prodTypeId=18972&prodSeriesId=468001&swLang=8&taskId=135&swEnvOID =219


Download and install the drivers. Then recreate the printer(press the plus button button,click the hpdesktop 6940, if it does not show uo you can enter it in the printer manually) set it as your default printer.


Hope this helps

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HP 6940 Not Printing Correctly

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