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HT2188: iPhone, iPad, iPod: How to find the software version

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HT2188 Iphone5 volume issue

208 Views 1 Reply Latest reply: Dec 19, 2012 6:07 AM by diesel vdub RSS
manish73 Calculating status...
Currently Being Moderated
Dec 19, 2012 4:08 AM

Just bought my new IPhone 5 16GIG from Fry's yesterday.  Tried making a couple of calls and the speaker volume is very low.  I turned the volume to full and still can not hear person.  I reset the phone and still have issues.  Any recommendations?

iPhone 5, iOS 6.0.1
  • diesel vdub Level 7 Level 7 (20,755 points)
    Currently Being Moderated
    Dec 19, 2012 6:07 AM (in response to manish73)

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Honestly though, I would not expect any of these to have an affect.

     

    Try a different iPhone5, maybe a friend or aquantance has one, to ensure that it's not an issue specific to your phone.  In other words, the volume you are experiencing may be "normal".

     

    If nothing else, take the device to Apple for evaluation.

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