2528 Views 8 Replies Latest reply: Jan 5, 2013 3:31 PM by Poikkeus
I was using my Pro about an hour ago, was browsing the internet and it was being quite slow, then it crashed and displayed a blank, white screen.
I turned it off and on and left it to load. I left the room and when I came back it was on the blank, white screen again. I restarted it a second time, and now it loads on a purple-y coloured screen, with the apple and a spinning wheel and then goes to a white screen but never goes any further. I've tried to enter in safe mode (holding down shift upon restart till you see the apple) but that just takes me to a blue screen with blue lines running down it.
The laptop isn't very old, 1 year and 3 months. Would be so grateful if someone could shed some light!