What if hard reset doesn't work
My son attempted a hard reset however, all that appears on the screen is the Apple now. Can't turn on or off. What do we do now.
iPod touch, 8GB, 4th generation
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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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What if hard reset doesn't work