export problems

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Level 1

27 points

export problems

I have had problems trying to export photos. When i select export from the file menu the word "File" darkens for 10 to 20 seconds, then goes back to normal and nothing else happens, no export menu appears. I may have to choose "export" again up to three or four times before the "Export " menu finally popsup. Sometimes I have to restart Aperture before I can get the Export menu to pop up. Anyone else have the problem? Any suggestions for a fix.

MacBook Pro, OS X Mountain Lion (10.8.2), Aperture 3.4.3

Posted on Dec 20, 2012 7:09 AM

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Answer 1

léonie

Level 10

194,773 points

Dec 20, 2012 8:46 AM in response to Bill Veeser

Try to narrow down the problem:

Is is caused by your Aperture library? To check this, crate a new Aperture library, import a few pictures, and try to export.
Is is caused by settings in your User account? Launch Aperture from a different user account and try exporting there.

If you only cannot export, when using your current Aperture library, try to repair your Aperture library (repair permissions, repair the database), see: Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual
But if it only happens, when logged in from from your current user account, remove your Aperture preferences, and if necessary, your presets, see: Aperture 3: Troubleshooting Basics

If the trouble occurs in all accounts, reinstall Aperture.

Regards

Léonie

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