Not able to get rid of a Question mark in the Dock

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Level 1

5 points

Not able to get rid of a Question mark in the Dock

A friend got stuck with a Question Mark in the Dock of his 4 year old iMac that was linked to an app not compatible anymore with his latest 10.8.2 version ( guess it was a Power PC app, before Mountain Lion, he was still on Leopard ). He apparently deleted the app and some dependencies manually ( instead of using App Cleaner & Co. ) and now whenever he is hovering over that Question Mark, even before being even able to pull it out from the Dock, the screen flashes up white and the Finder resets.

Is there a way to access the Dock through an element of his user library to get rid of that Mark, or even through a Terminal command ( not that I like to delve in there, but Terminal commands have helped me personally quite often ) ?

Does the Dock have a dedicated place in the Library's User Folder ? Couldn't find anything on my own Mac.

Thanks for any clue ....

MacBook Pro, OS X Mountain Lion (10.8.2), i7 @ 2.7 GHz - 16 GB Ram

Posted on Dec 20, 2012 6:34 AM

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Answer 1

seventy one

Level 7

27,466 points

Dec 20, 2012 7:12 AM in response to roadswitcher

Try right click on the question mark. If the option to remove from dock is shown, click on it. Now, whether you can do this in Mountain Lion, I don't know. I'm in Snow Leopard.

Also, take a look at 'More like this >>>>>>> opposite your initial post, and follow any links there if necessary.

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Answer 2

roadswitcher Author

Level 1

5 points

Dec 20, 2012 8:09 AM in response to seventy one

Right clicking on it is not even an option, just hovering over it seems to induce a "nuclear" reset of the whole desktop and graphic card on the iMac.

Have meanwhile found a possible solution by erasing the dock preference file in the user/library/preferences folder to reset the dock to it's default state. Will try this out through a Skype conversation with that Buddy.

Was seen here :

https://discussions.apple.com/thread/3403950?answerId=16447109022#16447109022

Thank you for stepping in. Good to know that people are still willing to help in this community.

Greetz to the UK from France

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