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I have an iPhone 4 and it locked up upgrading from 5.1.1 to 6.1 What should I do?

I have an iPhone 4 and backed it up to laptop to iTunes then tried to upgrade 5.1.1 to 6.1 and it locked up. It actually just reboots directly to the itunes logo with a USB indicator.


What should I do?


This iPhone is used by a drug rehab center and is important.


Thank you in advance!


Ron Seman

Posted on Dec 20, 2012 9:12 AM

Reply
Question marked as Best reply

Posted on Dec 20, 2012 9:14 AM

Put it in DFU mode and restore using iTunes.


Instructions here: http://www.iclarified.com/entry/index.php?enid=1034

5 replies

Dec 20, 2012 9:29 AM in response to Ron Seman

If not successfully try the other actions of:

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

I have an iPhone 4 and it locked up upgrading from 5.1.1 to 6.1 What should I do?

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