Messages: How Can I Tell What The Unread Badge Is For?

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Level 1

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Messages: How Can I Tell What The Unread Badge Is For?

Often recently I end up with a "1" in the unread badge for Messages (ie, stuck to the dock icon and the command-tab icon), and cannot get it to go away or figure out what it is for. None of the visible conversations have the "unread" dot next to them, and I can't just open up one-by-one all the closed conversations from my buddy list to randomly guess if they are the source of some notification.

Is this just a weird UI limitation at the moment, or is there a way to figure out what it's talking about? Right now I have to quit Messages to "clear" this distracting (and indiscernable) notification?

I can't take a screenshot of the command-tab feature, but here's what I mean as it appears in the dock.

Edited: Clarified product referenced in Title

24" iMac, Mac OS X (10.5.7)

Posted on Dec 20, 2012 9:35 AM

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Answer 1

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Ralph-Johns-UK

Level 9

76,789 points

Dec 20, 2012 12:22 PM in response to Chelicerata

Hi

At present this happens to some people.

In some cases the number can be a Minus figure.

It can be improved by deleting com.apple.imservice.iMessages plist and then restarting Messages.

You do this by having the Finder as the App on the Menu Bar.

Use the Go Menu > Go to Folder and type ~/Library/Preferences in the dialogue box that appears.

Find the .plist and drag it to the Trash.

Restart Messages.

8:22 PM Thursday; December 20, 2012

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 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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