Mail Not Responding

Hi Link,

Thank you so much for your answer. Mine is a MacBook Pro and it was solved once I followed your advice. The only difference is when I reached the folder named 'com.apple.mail", there were one file named "Conainer.plist" and a folder named "Data". I deleted both of them into trash. Then, when I reopened my mail app, it worked perfect.

Thanks a million,

Regards,

You need to delete the Mail "sandbox" folder. Back up all data first.

Quit Mail. In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:

~/Library/Containers/com.apple.mail

A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Trash. Relaunch Mail and test.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

I've had this same problem with my email not responding... Except I've tried this method to restore with no luck. the Go to folder says "file not found". Anyone know if there's another way to restore email back to its original state?

Had the same issue, tried this method with no luck either. Any help?

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.

Thanks, this worked for me too. (OS X Yosemite)

Linc,

Thanks so much. This worked for my frozen email.

Very helpful. Thank you.

Hi had same issue I went recovery I run first aid for the hard drive got solved