11 Replies Latest reply: Jan 9, 2013 8:50 PM by duke99301
Jorid Level 1 Level 1

My creditcard has been copyed and used at the Apple Itune Store.I am not an Apple customer (has never been) Apple denies me information about these transactions. Does anyone know how to get out informations of this kind? Perhaps a juicy reward on a hackers forum?

Reply by varjak paw on Dec 20, 2012 11:52 AM Helpful

i dont seem to get out information about the transactions themselves.

 

You can't. As was said, no vendor can release that information to any private citizen. It could well take a court order before Apple could release details about purchases. Even if they could respond to an inquiry from the police, it's unlikely that the police would take it to that level. In any case, it would be your credit card company who would in most cases have to initiate such an request since it's them that would be considered the owner of the matter.

 

There's nothing practical you can do on your own to obtain any such information. I'd suggest you just get the fradulent charges sorted out with your credit card company, get a new card issued, and move on.

 

Regards.

Reply by AnaMusic on Dec 20, 2012 11:54 AM Helpful

Jorid wrote:

 

... but i dont seem to get out information about the transactions themselves. ...

 

It is unlikely that you will... It is up tp the Credit Card Provider to supply such information and they invariably do not release information about Fraud investigations.

 

You could talk to a Lawyer or similar to see if they can assist you in your need to know...

All replies

  • alexbird Level 4 Level 4

    Call your credit card company and have them reverse the charges.

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    No Business can provide you with details about one of their customers, even if they've committed fraud.

  • Jorid Level 1 Level 1

    I guess they have to if asked by the police? But of course police does not investigate small amounts.

  • AnaMusic Level 9 Level 9

    If you have an issue with illegal activity on a Credit Card... Then Contact the Provider of that Credit Card.

  • Jorid Level 1 Level 1

    Yas i know that. But i have a need to know who has done this. Is it sdomeone close to me? Creepy feeling.

  • AnaMusic Level 9 Level 9

    Jorid wrote:

     

    ...i have a need to know who has done this. ...

     

    Then Contact the Provider of that Credit Card.

     


  • Jorid Level 1 Level 1

    Yes I have done all the things on shall do in matters like this, but i dont seem to get out information about the transactions themselves. And that is what i want. The money is not important. Its just about 150 us dollars.

  • varjak paw Level 10 Level 10

    i dont seem to get out information about the transactions themselves.

     

    You can't. As was said, no vendor can release that information to any private citizen. It could well take a court order before Apple could release details about purchases. Even if they could respond to an inquiry from the police, it's unlikely that the police would take it to that level. In any case, it would be your credit card company who would in most cases have to initiate such an request since it's them that would be considered the owner of the matter.

     

    There's nothing practical you can do on your own to obtain any such information. I'd suggest you just get the fradulent charges sorted out with your credit card company, get a new card issued, and move on.

     

    Regards.

  • AnaMusic Level 9 Level 9

    Jorid wrote:

     

    ... but i dont seem to get out information about the transactions themselves. ...

     

    It is unlikely that you will... It is up tp the Credit Card Provider to supply such information and they invariably do not release information about Fraud investigations.

     

    You could talk to a Lawyer or similar to see if they can assist you in your need to know...

  • steve359 Level 6 Level 6

    I would close the current account and re-open under a new number (not re-apply, jst new number).  Happens far too often these days.

     

    Also IMMEDIATELY pull a credit report, and just for grins put a credit freeze (not even you can open new credit without lifting the freeze) on Equifax, TransUnion and Experian.  You can always lift it if you need to apply for a car loan.

     

    That will prevent further theft of credit.

     

    Thn you need to examine where you have used the card (one-off coffee shops that do not secure their credit processing) to determine where it may have happeended.

  • duke99301 Level 1 Level 1

    i had to get a  new card isuues to me and some one tired to use my old card on i tunes when i call the # it tells me to go to suppport /cc and i can not find this any  know of it?