hi I have a iPhone 4s when I go to restore it it get to firmware and then comes up with a error
Hi I have a iphone4s and when I go to restore it it get the the firmware and then comes up with a error
iPhone 4S, iOS 6.0.1
Hi I have a iphone4s and when I go to restore it it get the the firmware and then comes up with a error
iPhone 4S, iOS 6.0.1
And that error is...?
it dont say
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.
it comes up when it get to firmware
? you have an error, but it doesnt give you a number? how do you know an error is occuring then?
if something pops up,it should say something. tell us what it says.
it comes up with 21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Basically...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
how do i do that i cant get on the iphone is got the itunes on it the dont lond up
The information above ( which I recommend you read) is related to iTunes on Your Computer... Not the iTunes App on your Device.
you need to disable or uninstall any firewalls and antivirus software on your computer
how do i uninstall firewalls and why would i have to uninstall them from my pc
because that is what the error message is about. your software is blocking itunes. each software is different to uninstall
Might be a good idea to consider returning not only the iPhone but the computer to the place of purchase... it is obviously too complicated for you to grasp.
Per the error and the Apple documentation, Security software on your computer may be interferring.
Disable all security software. If you are unaware of how to do that, contact the vendor that supports that software.
now it comes up with error -1
hi I have a iPhone 4s when I go to restore it it get to firmware and then comes up with a error