macbook air won't charge & no light on charger

I charged 2011 Macbook Air yesterday and it was fine last night and again this morning. Then, when it was running low on battery today I plugged in the wall charger (which is a new one I got in July) and suddenly my screen went black and the charge light wouldn't come on. So, I unplugged the charger and then my screen came back. Plugged in charger again and screen went black again. I restarted my computer and still same problem. I even shut down and rebooted but same problem. Of course I didn't back up my files so I scrambled to transfer some to our portable hard drive but I was on reserve power and the transfer did not complete. So, now I have a dead computer. I even just tried the charger of a friend with a MB Air but her charger didn't work for me either. So, now I have just plugged my charger in with the hope that it will mysteriously start working again -still no light showing.

And ideas? I live in southern Mexico and closest Apple Store is in Mexico City...not very close to me :-(

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Dec 20, 2012 1:02 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2012 1:06 PM

Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset:


Resetting the SMC on portables with a battery you should not remove on your own


  1. Shut down the computer.
  2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.
59 replies

Jun 26, 2014 4:35 PM in response to John Galt

@John Galt - that did it for me!


My symptoms were:

  • System had unexpectedly shut down. On restart, all of the following symptoms appeared.
  • Battery not recognized
  • When connected to my AC adapter, the LED light did not show.
  • CPU fan was spinning like crazy.


Thank goodness! Not sure what would have caused the problem in the first place, but glad it's solved!

Dec 20, 2012 1:54 PM in response to John Galt

Thanks John...just a minute ago I unplugged the adaptor for what must be the tenth time and when I plugged it back in the red light on the adaptor came on. So I will leave it alone for awhile and hopefully that means it is charging...fingers crossed.


If not, then I will contact one of the dealers on the link you sent me and hope that it won't take too long to get back - bad timing with the holidays!


Cheers

Oct 21, 2013 12:00 PM in response to JohnnyCotia

Wow. Heat was the answer! I tried the previous suggestions repeatedly, and no luck. While sitting at my desk, I took the power adapter unit and put it under my leg - basically like trying to hatch an egg.... Within 1 minute, the charge light finally came on! Wierd, but it worked. Thanks JohnnyCotia! Voodoo was my next recourse.....


Message was edited by: Challenger180

Nov 1, 2013 7:38 PM in response to JohnnyCotia

Seriously?! This is such a high tech computer but it won't charge when the charger is cold??? I believe this also fixed my issue. I noticed it would not charge when I was downstairs where the cord is on the cold floor between the sofas but did charge upstairs where the power strip in my office is on the floor in front of the heat vent. I was sitting down here on the couch and trying all different things to get the light to come on - it seemed to be a connection issue. I even tried downloading and installing a software update - which of couse used more power. I took it upstairs and plugged it in, came back down here and read this tip on my husband's pc. When I went back upstairs, the heat was blowing out of the heat vent onto the power cord and the charging light was on! Unbelievable!!

Nov 15, 2013 8:24 PM in response to JohnnyCotia

I am not sure but I think JohnnyCotia's solution may have worked for me too. I left my mac book air off the charger for about two months, battery went to absolute zero. When I tried to plug it in and turn it on nothing happened. The light on the charger was not green or orange it was not any color, it was off. I plugged it into several different sockets nothing happened. I plugged it in and put the entire adapter under my hoodie next to my skin, waited for about 5 minutes and sure enough the light came on and it started charging, and the macbook air turned on and tried to restore my last internet session. I think it probably would have eventually turned on by itself but who knows.

Apr 28, 2014 10:47 AM in response to JohnnyCotia

No freaking way! This actually worked for me!! Thank you!!!!! <3333


Well, here is my story to help support this method reviews and others out there.


Recently, my Mac would stop charging when I wanted and would charge randomly. Last night, it would not charge at all. Woke up this morning and still, nothing. Was pretty frustrated as I had to write a 6 page paper due this week and had no time for this ********. After cleaning the input and taking it apart looking for anything wrong, it came back clear my Mac was good and not damaged.


The charger I currently have was a third party charger from China, as my original one from Apple, the wire broke off to the point of the coils being exposed and it wouldn't charge anymore. I assumed that since it was a cheap $15 charger, I expected that I needed a new one after 6 months. So, I looked for chargers, but at the same time looked for answers. I first came across this topic and looked through. I tried all the methods and it didn't work.


Then, Johnny's post with that article about heating it up caught my attention. I read that you had to sit on it... That seemed to good to be true, but it was my LAST option before I went and bought another charger. So, I sat on the charger like a fool and waited laughing at myself, oh yeah this will work. After sitting and moving my *** on the charger for about 3 minutes, I was going to give up, and as I got up, the orange light came on. I flipped out in excitement! It's been charging since then. Couldn't believe it.


Hope this story helped someone else. It dumbfounded me at how this works. It also is not only for the chargers by Apple, but even the cheaper ones from China this method worked. Thank you so much once again. You helped me save a lot of frustration!!!

Jan 26, 2015 9:04 AM in response to Ellsass

My Macair same symptoms, and it was cold in the house, but instead of warming the charger I just unplugged it for about 30 minutes as it had been plugged into the same outlet for days...Must have been the "noise" for after plugging back into the same outlet it, behold, it worked. Must be a "Union" charger...had to have a coffee break.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macbook air won't charge & no light on charger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.