Hi Bob,
That is really a poor decision. I know plenty of folks with 32-bit intel macs that have used turbotax for years, myself included. As someone that is very familar with software development I find it hard to see why companies claim what you are claiming about 64-bit vs 32-bit. For this tyoe of application if it was properly developed there would be zero reason that a 32-bit app would not perform just as well. If 64-bit is so much better and a necessity, how come the windows version is still x86 32-bit?
That said wha bothers me the most about this is that I did not find out until after I bought the software and tried to install it getting that nice NO sign on the application on my MacBook Core Duo 32-bit with 10.6.8. The problem is, Bob, that whoever did your pacakging did not update the system requirements! I have the retail copy and it clearly says that my MacBook meets the requirements. It states 32-bit x86 cpu and Intel based processor with 1GB RAM and 10.6.8 or better. I have 2GB and 10.6.8.
Now I have to switch to something else or install the bloated version on my PC. Yeah I know you offer a refund but if the box was correct at retail I would not have purchased it.
Very dissatisfied customer here. A customer that has been using Intuit software for nearly 20 years.