iPhone 5 freezing, crashing and lines on screen.

This is what is happening to my 6+ randomly didn't drop it. Did you have a warranty?

Yep, I'm having the same exact problem as well. Plus, while charging (through any usb port/wall adapter/different cable) my phone will continuously reboot every 4 minutes or so. I've also tried all the typical fixes you could think of, including restoring through DFU mode which only fixes the problem for a few hours before the same symptoms show up. By the way, my phone has never been jail broken. Standard factory settings, typical usage.

I was hoping the last update would have fixed the issue, but no luck. Also, looks like these guys in this thread had the same problem (https://discussions.apple.com/thread/4435518?start=0&tstart=0). One of them had their phone replaced immediately. I'm really surprised this issue started as early as October with no fix for it. I've already scheduled an appointment with a store for Thursday (12/27) so we'll see how that goes.

Just got back home from the appointment with Apple and the guy just swapped out the phone after I explained to him what I was experiencing and taking a look at the diagnostic logs. In and out in ten minutes. I'm guessing it's some type of hardware malfunction.

Definitely try to find time to get to a store and if that's absolutely not an option, send it to a friend/family member who's willing to go on your behalf.

But what if you bought your iphone from another store? like mine, I am experiencing problem: my iphone freezes, vertical lines appear on the screen , then it crash, shut off and reboot. I'm having this problem for two days in this month of february, i haven't got this type of problem since i bought my iphone. But right before my iphone is experiencing this kind of problem I fell my iphone for several times like 5-6/7 times, but before eventhough it fell I have never experiencex this type of problem

Please help 😟 😟

I had a similar problem: phone kept crashing/shutting down, and vertical lines appearing on the screen before shutting off. When I took the phone to the apple store, the tech guy showed me that the screen at the top looked like it was a bit...lifted? It turns out that it was a battery problem-he said the battery was swollen. This is what caused the phone to keep rebooting, and this is what caused the screen to look like it was popping up a bit-it was the swollen battery pushing on the screen from inside the phone. He said this could have been caused by a number of things: a bad/faulty unit/phone, physical damage, etc. Either way, I had appleCare so my phone was replaced free of charge and with little hassle. Hope this helps if you have not had this problem addressed already

Did you have to pay?

Can I get an update on this post? My phone does the same as the image above. I bought my phone from another person. Will apple replace it or do I need insurance?

I am actually having the same problem. Will apple replace this phone? And I also bought mine from a friend.