HT5527: iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

Learn about iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013
APPLE HAS DECLINED

Q: How do I cancel my iCloud account? Apple seems to be avoiding this question!

How do i CANCEL my iCloud account? I have searched for this information but Apple is not clear on this process.

Posted on Dec 21, 2012 7:56 AM

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Q: How do I cancel my iCloud account? Apple seems to be avoiding this question!

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Dec 21, 2012 8:10 AM in response to APPLE HAS DECLINED
    Level 9 (78,515 points)
    iTunes
    Dec 21, 2012 8:10 AM in response to APPLE HAS DECLINED

    You cannot actually cancel a free iCloud account from their servers; all you can do is sign out of it in System Preferences (or Settings)>iCloud and ignore it in future.

     

    If you have purchased additional storage you can cancel it within 15 days of buying:

     

    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:

     

    https://discussions.apple.com/message/19323996#19323996

     

    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:

     

    https://discussions.apple.com/message/16968425#16968425

     

    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

     

    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see

     

    http://help.apple.com/icloud/#mmd602084a

     

    and expand 'Downgrade your storage for the next plan year'.