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Does anybody know how to get hold of somebody regarding itunes account? I keep getting charged for things that I have not purchased!!! It has so far amount to about $300. Can somebody help me please!!!!

Does anybody know how to get hold of somebody regarding itunes account? I keep getting charged for things that I have not purchased!!! It has so far amount to about $300. Can somebody help me please!!!!

iPhone 4S

Posted on Dec 21, 2012 12:06 PM

Reply
1 reply

Dec 21, 2012 12:21 PM in response to samantha317

You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and you haven't made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Does anybody know how to get hold of somebody regarding itunes account? I keep getting charged for things that I have not purchased!!! It has so far amount to about $300. Can somebody help me please!!!!

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