My MacBook Pro goes off (screen goes black) then within 5 seconds it restarts right where I left off. The internet starts back up, my Webex meeting picks right back up after the internet is restored, and the remote access restarts without me having to log back in. This happened 4 times during my Webex yesterday and once today when I was not on Webex. It did not overheat.
Do you know why?
MacBookPro
Is there any message or notification that shows up between these restarts? Does it ask you to log any crash or panic reports?
No. It does not really restart. It just comes back on and as soon as the internet reconnects, I pick right back up where I left off.
Which os version are you using and which Macbook Pro model do you have?
If you are still under warranty, have you contacted Apple Care? Their response?
OS X v 10.8.2 Mountain Lion
13-inch, Mid 2010
Processor 2.66 GHz Intel Core 2 Duo
I'm not still under warranty.
Take the computer to an Apple Store for free diagnostic testing. At least this way, you will know what is causing the restarts. Unknown if AASPs have free diagnostic testing.
Thanks! Nothing connected. I do run VMware Fussion.
Uninstall it or shut it down-turn it off. Report back any changes.
OK. I've shut down Fussion. I'll let you know if it happens again.
I have Drive Genuis 3 and the scan was OK but my laptop still goes off sometimes.
Get a free diagnostic test as previously suggested.
I thought it was the same. At least that's how it was sold to me.
What's the same? Apple Store "diagnostic testing?" If so, the answer is no. The repair techs have tools that us users do not have.
MacBook Pro goes off and right back on
