When I try to go to an antivirus site it comes up as Network Error (tcp_error). Also, Safari often closes on its own and sometimes the website in the address bar does not match the page i'm viewing. Please help.
OS X Version 10.8.2
MacBook Pro (13-inch, Mid 2012)
Well, first try a safari reset. open safari, drop down the safari menu and click on reset safari, might not do anything, but should not hurt anything either. ATB
Thanks but unfortunately it did not help.
You can try deleting safari, command drag to the trash, then re-install safari. Maybe it was corrupted on download, as the traffic is heavy this time of year. try to reinstall it
http://www.macupdate.com/app/mac/15675/apple-safari
ATB
DO NOT DELETE SAFARI.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
I did not delete Safari - but did as you suggested...
Guest user - same
Safe mode - same
Normal - same
Also, other sites are starting to not work as well. Thanks for replying Linc, after reading some of your other posts I hoped you would.
So what now???
Please describe the problem with a lot more specificity than you did in your first message. What exactly do you do, and what exactly happens? Post all error messages verbatim and in full. If Safari is crashing, post the crash report. If you can't load a particular website, post the link. That's the kind of information you have to provide if you want any kind of meaningful answers.
When I open Safari my home page comes up no problem. Type in www.clamxav.com and the blue color in the address bar fills in about an inch and then just stays like that for about 30 seconds (while screen still shows homepage). Then the screen shows this:
| Network Error (tcp_error) |
| A communication error occurred: "" |
| The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time. |
The same happen for other websites including sophos.com, nytimes.com, economist.com but youtube, facebook and tripadvisor work.
I originally perceived a problem when Safari would just close for no reason. Nothing else would happen the window would just close. When i opened it again from the dock it would usually be a few tabs or pages behind what I was working on at the time it closed.
I have reset the internet connection and tested another mac with the same wifi and there were no problems on the other machine.
Are you absolutely sure that it's the same in safe mode?
Select ▹ System Preferences ▹ Network. If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test.
I'm sure. No proxy selected.
Are you stumped?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.
Test. After testing, reboot as usual and post the results.
I cannot open any antivirus websites and Safari keeps shutting down
