2 Replies Latest reply: Dec 25, 2012 1:53 PM by chelle2891
Lowrab Level 1 (0 points)

My iPad doesn't show downloads under general in settings, how can I dowload IOS 4.3?

iPad, 1st generation ipad
  • King_Penguin Level 10 (120,066 points)

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.


    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases if you are on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.


    Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button


    Updating to iOS 5+ : http://support.apple.com/kb/HT4972


    A first gen iPad will update to iOS 5.1.1, which is the only version that is 'signed' by Apple for that model.

  • chelle2891 Level 1 (0 points)

    My first gen iPad is telling my iTunes that my 4.2 OS is UP TO DATE. I cannot download any apps for my children on their new Christmas present and Safari will not even open most apple support links. Help?