cant establish secure connection

when I try to login to my google email, or login to Youtub via Chrome I get this message:

SSL connection error

Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.

Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

when I try either one using safari I get this message:

Safari can't open the page "https://accounts.google.com/serviceLogin?..........because safari can't establish a secure connection to the server "accounts.google.com"

When I open iTunes and try to connect to iTunes store it says:

Itunes could not connect to the iTunes store. Make sure your network connection is active and try again.

Any idea what settings I need to modify so that my iMac is able to have secure connections?


iMac (24-inch Early 2008), OSX 10.8.2

Posted on Dec 21, 2012 10:20 PM

Reply
4 replies

Dec 22, 2012 8:00 AM in response to Linc Davis

yes, Using safari and Google Chrome; I am able to go into other websites, google news, hotmail. I am able to see youtube main page, but when I try to login it gives me that error. When I try to login into my gmail it gives me that error as well on either browser. I checked my firewall in my imac, it allows incoming connections. I checked the date and time and it is correct and updates automatically. I check my router firewall and it has this

Maximum protection - Disallow unsolicited inbound traffic

I checked itunes preferences and my login info is correct but it still would not connect. I get an error to verify a network connection is active.


I do not know where else to check. I've searched but many of the threads dont have a solution to my problem...some say it may be the date and time, some others say it is the network settings with my google chrome, but when I try to make modificaiton it takes me to my iMac network settings on my system preferences.

I checked keychain, checked my login and delete youtube but I got the same results.


I did not have this issue before. As I can remember (I believe and I'm not sure) this started when I ran Onyx and did a cleaning or something like that...I must have checked something or unchecked something...but I can not seem to find what it is that was modified.


thanks

Dec 22, 2012 10:10 AM in response to fab7

First, delete Onyx. Like all so-called "utilities," it's worse than useless. All it does is to make it easy for you to wreck your system, and it does nothing to help you repair the damage.


The process by which OS X checks the validity of root SSL certificates doesn't currently work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.


Disable the built-in application firewall, if it's in use. If you're running a third-party firewall such as “LittleSnitch” or “Hands Off,” disable that. Test.


In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.


Are the current date (including the year) and time shown on your system clock? If not, correct them and test.


Otherwise, launch the Activity Monitor application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?


If not, select Go Go to Folder from the Finder menu bar. Into the text box that opens, copy the following line of text:


/var/db/crls


From the folder that opens, move these two files to the Trash:


crlcache.db

ocspcache.db


You’ll be prompted for your administrator password when you do this. Then reboot, empty the Trash, and try again.

Jan 3, 2013 9:22 PM in response to Linc Davis

😊

it was a filter third party application (K9 Web Protection) that had the option Filter secure trafficFilter secure (HTTPS) traffic.. checked. I unchecked it, tried it and it worked.

I thought I had uninstalled this app. since it was not showing up on my system preferences/other; but your suggestion to check on third-party firewall apps...made me think of this one and make the changes.


I appreciate all your input to try to help me out solve my problem. thanks!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cant establish secure connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.