6 Replies Latest reply: Jan 7, 2013 9:46 PM by bertacruz
bertacruz Level 1 (0 points)

I recently had to re-set my router and choose a new 26-digit WEP (instead of the original 10) and now my ITouch won't accept either key to connect to my home network. what to do? thanks for any words of wisdom...

iPod touch (2nd generation)
  • BobHarris Level 6 (17,010 points)

    If you can do WPA it would be better, both from a security stand point, and it would be easier to enter the password in all your WiFi devices.


    If you absolutely must use WEP (which can be cracked in under a minute), then choose a password string that is exactly 13 characters long.  The hex value of the 13 characters will then be the WEP digits, but instead of having to enter the digits, you can enter the 13 character password.


    If you use more or less characters, then the value gets munged and not you must use the 26 digits.


    But again, you would be better off switching to WPA (WPA2) encryption on your WiFi router.

  • lllaass Level 10 (171,935 points)

    Note that the use of WEP is not recommended for compatibility, reliability, performance, and security reasons; WEP is insecure and functionally obsolete. However, if you must support legacy WEP devices and you have a newer (802.11n) Wi-Fi router, you may be able to select the WEP Transitional Security Network (WEP TSN) security mode. This mode will allow legacy WEP clients to join your network with WEP encryption while allowing newer devices to use more modern and secure encryption modes, such as WPA TKIP or WPA2 AES. If WEP TSN mode is not supported, then WEP128 with Shared Authentication should be used (with a single WEP key in key index 1). For compatibility reasons, WEP128 networks should use 13-character ASCII passwords. 


    Above from:'


  • bertacruz Level 1 (0 points)

    Thanks everyone! - It doesn't surprise me a bit that I'm functionally obsolete. I guess what I need to know now is, how do I go about finding out if I can use WPA (or the WEP TSN) - do I just ask CenturyLink about changing the security settings for my router, and then do I have to do anything special with my WiFi devices (computer and ITouch)?


    I think my router is an 802.11, that sounds familiar - but how/where do I confirm that - and  what does "legacy WEP client" mean? I have a MacBook Pro (OS X 10.6.8) and a 2d generation ITouch. It sounds too complicated to have them use different encryption modes.


    I seem to recall that when I re-set my router, the setup program insisted that I choose a 26-digit WEP; believe me, I didn't want to, 10 characters was more than enough already! but I think that was the only option it gave me...


    much obliged,


  • bertacruz Level 1 (0 points)

    hey, I just crossed my fingers and reset my ITouch to factory settings, then tried, one last everlovin time, the new 26-character WEP that my router got re-set to, and presto! connected!  (foolishly easy, after all that fuss...)

    But sadly this doesn't cure my obsolescence; I guess I still need to learn how to change security settings to WPA, so my questions above about how to do that still pertain.

    Thanks in advance for any help ...


  • BobHarris Level 6 (17,010 points)

    To change from WEP to WPA2, you login to your CentaryLink DSL modem/router/WiFi base station via your web browser (Safari, Firefox, Chrone, …).


    Find the WiFi (Wireless) security configuration settings. You should find an option for WPA2. That is what you want.


    WPA/WPA2 security allows text passwords, so no need for hexidecimal codes, and it is very secure. Win-Win :)

  • bertacruz Level 1 (0 points)

    Thank you so much! Sorry for the delay in response, I was scared to try it in case it jacked up my whole connection - which it did, for a while, till I rebooted and took a breath and tried again - then prestó! WPA (no option for WPA2 with my Actiontec, evidently...)

    Thanks so much - so much easier to key in 8 characters than 26, oh my god.

    All best, berta.