4 Replies Latest reply: Sep 25, 2013 3:38 PM by MarvinSiew Branched to a new discussion.
bassam2233 Level 1 Level 1 (0 points)

i want security questions

 

<Re-Titled By Host>


iPhone 4, iOS 6.0.1, bassam
  • Winston Churchill Level 10 Level 10 (88,635 points)

    Welcome to the Apple Community.

     

    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.

     

    If you want people to contact you, enable others to see your email address in your profile.

     

    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.

     

    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • Tomcat12311 Level 1 Level 1 (0 points)

    Not sure what my questions were

  • AA2blu Level 1 Level 1 (0 points)

    I forgot my security answers too! i went to:

     

    support (located at the top right corner of your screen next to the search bar)

    itunes (click on the iTunes icon)

    contact itunes support (the blue link under the picture of the people)

    account management (click on it)

    forgotten apple id security questions

     

    note:

    there may be a few more steps but you should easily firgure it out

     

    they should give you a case number and call you as soon as you see your case number

     

    when they call, wait for the option that allows you to talk to a real person (not a computer)

    tell them why you called and that you would like to reset your security questions.

    they should tell you what to do from there.

     

    They were very friendly and helpful!

    And they didnt ask for a rescue email!

  • MarvinSiew Level 1 Level 1 (0 points)

    i cant find contact itunes support