2 Replies Latest reply: Dec 23, 2012 6:38 AM by denomatic
denomatic Level 1 Level 1

I have iMac desktop with OS X (10.6.8) - I use Comcast as my primary email, but route them to my Apple email. My Comcast email history is disappearing after about 2 weeks. My Apple settings show "Remove copy from server after retrieving message" =  1 week. I thought maybe this means emails will be deleted from Comcast server after 1 week? I went to adjust, but no option for "Never"? I called Comcast, but they say it's not them, so thinking it might be my Apple email settings. My Comcast settings are set to never delete emails in my Inbox.



iMac (27-inch Late 2009), Mac OS X (10.6.8)
Reply by Dansyacht on Dec 22, 2012 6:41 PM Helpful

Did you try unchecking the "Remove copy from server" item in the Mail > Preferences > Accounts > Advanced?

Screen shot 2012-12-22 at 6.36.43 PM.png

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