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Time Machine won't backup root data

Hi Apple-Community,


I've a simple question for a weird problem with Time Machine.


I'm using it with Mac OS X 10.8.2 on a MacBook Air (mid 2012).


Creating a Time-Machine Backup works fine. But Time Machine is just creating a full backup of my home-directory. My root-directory, including my applications and so on, is missing.


I've tried to create a full Backup several times, but everytime Time Machine is ignoring all of my top-level root folders. I didn't exclude something and I've not changing any root-permissions or exclusions *.plist


Actually I need a full backup because I'm getting a new MacBook Air and I need all of data and applications.


So what's the problem?


Thank you for your help!

MacBook Air (11-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Dec 22, 2012 4:00 PM

Reply
39 replies

Jan 2, 2013 9:12 AM in response to Linc Davis

Hi Linc,


happy new year.


I've created a new Time-Machine Backup to ensure that everything is working fine. TM is creating a full backup without problems and all applications are included (see screenshot).

User uploaded file


But when I start Apples Migration Assistant,it shows me, that the size of the applications that I can select for restoring, is just a couple of Mb big (see Screenshot). Normally it should be approx. 22 Gb big.

User uploaded file


Is this normal?


Thanks for your help.

Jan 2, 2013 11:18 AM in response to bolobo

bolobo wrote:

. . .

But when I start Apples Migration Assistant,it shows me, that the size of the applications that I can select for restoring, is just a couple of Mb big (see Screenshot). Normally it should be approx. 22 Gb big.

That seems to be an approximation of what would actually need to be transferred. Applications that already exist (ie, with exactly the same name and location) are not copied. Besides being unnecessary, that also prevents replacing a newer version of an app with an older one.


So in theory, you'd think it should be zero in this case. But in addition to the applications themselves, Migration Assistant transfers some support files in the top-level Library folder. So the 1.2 MB you see may be some sort of approximation of that (Apple doesn't document exactly how the calculation is done.)

Jan 3, 2013 5:48 AM in response to Pondini

Thanks for your help.


I'm getting into a new problem 😐


Time Machine is simply stucking when I'm trying to continue creating backups. TM is creating a full backup without problems but when I'm connecting my mobile harddisk via USB again it is:

  1. Cleaning Up
  2. Preparing
  3. Starting creating a backup
  4. Stops at the beginning


Then I'm just waiting for something. But after 60 minutes nothing happen. TM just stucks for example at 50 Mb of 750 Mb.


To found out what the problem may be, I've deleted my Time-Machine Disk and created a complett new one. But everythime I starting to continue a backup a second time, it just stucks. I've also disabled my Anti-Virus App and disabled Spotlight. It doesn't help.


What's the problem?


Time Machine drives me nuts.

Jan 3, 2013 7:24 AM in response to bolobo

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.

When posting a log extract, be selective. Don't post more than is requested.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Some personal information, such as the names of your files, may be included — anonymize before posting.

Jan 3, 2013 7:45 AM in response to bolobo

bolobo wrote:

. . .

Then I'm just waiting for something. But after 60 minutes nothing happen. TM just stucks for example at 50 Mb of 750 Mb.

That might be a directory problem on your internal HD. Try Verifying it with Disk Utility.


Time Machine drives me nuts.

Yeah, it works fine most of the time, but sometimes when it stumbles over something, it's hard to tell just what's going on.


By the way, you might want to try the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. It's somewhat easier to use than Console, but doesn't always show everything you need.

Jan 5, 2013 10:59 AM in response to bolobo

Alright.


I hope this helps.


I tried to backup approx. 200-300 Mb data. Time Machine stucks at Zero KB 😕


05.01.13 19:50:11,049 com.apple.backupd[12661]: Starting manual backup

05.01.13 19:50:11,058 com.apple.backupd[12661]: Backing up to: /Volumes/Time Machine/Backups.backupdb

05.01.13 19:50:15,037 com.apple.backupd[12661]: Found 617 files (249.7 MB) needing backup

05.01.13 19:50:15,042 com.apple.backupd[12661]: 709.4 MB required (including padding), 83.36 GB available

05.01.13 19:50:30,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine/Backups.backupdb/<user>/2013-01-05-172415/Macintosh HD/.DocumentRevisions-V100/PerUID/501/1/com.apple.documentVersions/002D5961-2D5 D-4294-80AF-3F9938EAB492.numbers/Contents/PkgInfo: 35

05.01.13 19:50:30,000 kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35

05.01.13 19:50:43,686 _securityagent[12772]: audit warning: soft /var/audit

05.01.13 19:50:43,688 _securityagent[12773]: audit warning: allsoft

05.01.13 19:50:43,690 _securityagent[12774]: audit warning: closefile /var/audit/20130105184942.20130105185043

05.01.13 19:50:46,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine/Backups.backupdb/<user>/2013-01-05-172415/Macintosh HD/.DocumentRevisions-V100/PerUID/501/1/com.apple.documentVersions/006C33FD-1A6 2-44DF-B940-C4C62FB5A4D8.numbers/Contents/PkgInfo: 35

05.01.13 19:50:46,000 kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35

05.01.13 19:51:01,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine/Backups.backupdb/<user>/2013-01-05-172415/Macintosh HD/.DocumentRevisions-V100/PerUID/501/1/com.apple.documentVersions/00A7B725-842 9-4DB8-8311-72B135D0FDE9.numbers/Contents/PkgInfo: 35

05.01.13 19:51:01,000 kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35

05.01.13 19:51:16,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine/Backups.backupdb/<user>/2013-01-05-172415/Macintosh HD/.DocumentRevisions-V100/PerUID/501/1/com.apple.documentVersions/00CFDD38-4BE C-4B9A-9250-7EE975554CC8.numbers/Contents/PkgInfo: 35

05.01.13 19:51:16,000 kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35

<remove repeated messages>

05.01.13 19:51:23,597 mdworker[12780]: Unable to talk to lsboxd

05.01.13 19:51:23,705 sandboxd[12781]: ([12779]) mdworker(12779) deny mach-lookup com.apple.ls.boxd

<remove repeated messages>

05.01.13 19:51:24,000 kernel[0]: Sandbox: sandboxd(12781) deny mach-lookup com.apple.coresymbolicationd

05.01.13 19:51:30,146 com.apple.backupd[12661]: Copied 12 files (Zero KB) from volume Macintosh HD.

<remove repeated messages>

<remove repeated messages>

05.01.13 19:51:30,213 com.apple.backupd[12661]: Backup canceled.

Jan 5, 2013 11:06 AM in response to Pondini

Pondini wrote:


That might be a directory problem on your internal HD. Try Verifying it with Disk Utility.


I did that a lot of times. Disk utility verified my disks without problems. Nothing wrong.


Pondini wrote:


Yeah, it works fine most of the time, but sometimes when it stumbles over something, it's hard to tell just what's going on.


By the way, you might want to try the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. It's somewhat easier to use than Console, but doesn't always show everything you need.


Time Machine is great. But since I've updated to Mac OS X 10.8.2 I've problems all the time with (only) Time Machine. Mostly I'm able to solve that by myself. But this time ... omg ... it's just weird. I'm so happy that some of you guys are helping me out.


Great source. Thank you very much for that link.

Jan 5, 2013 11:16 AM in response to bolobo

bolobo wrote:

. . .

05.01.13 19:50:30,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine/Backups.backupdb/<user>/2013-01-05-172415/Macintosh HD/.DocumentRevisions-V100/PerUID/501/1/com.apple.documentVersions/002D5961-2D5 D-4294-80AF-3F9938EAB492.numbers/Contents/PkgInfo: 35

That's entirely weird. 😟 The file in question is in your Versions database (in red) -- it's supposed to be excluded automatically, since Time Machine cannot back it up!


Unless you've edited this system file:


/System/Library/CoreServices/backupd.bundle/Contents/Resources/StdExclusions.pli st


your version of OSX seems to be damaged (which might explain what happened to the other file that was corrupted).


I'd recommend installing a fresh copy of OSX, via your Recovery HD. See Using the Recovery HD if you're not sure how to do that.

Jan 5, 2013 11:31 AM in response to bolobo

You're throwing kernel errors that point to corruption of the hidden directory that stores previous versions of files under the versioning system built into OS X. On occasion those errors may be spurious and are actually caused by "anti-virus" software, such as ESET. Have you installed anything like that? Do you have any saved versions in the Numbers application?

Jan 5, 2013 12:44 PM in response to Linc Davis

Since it's clearly damaged somehow, deleting it may be prudent.


Bolobo: if you don't have ESET, or can't or don't want to delete it, I see three options:


Excluding it from Time Machine manually would allow everything else to get backed-up. You'll have to check the Show invisible items box on the exclusions page to see the .DocumentRevisions-V101 folder.


If you don't have a lot of files you edit with apps that support AutoSave and Versions (TextEdit, Preview, Numbers and Pages are the common ones, but some 3rd-party apps do, too), deleting the entire database might be a good idea.


If you'd rather not do that, you might want to delete all previous versions of files made via Numbers (we can't tell which file is involved here, or whether there may be problems on other parts of the database). To do that, open each file, click the file name in the title bar and select Browse All Versions... to get to the Versions Browser. Then Option-click the title bar on the right side and select Delete Old Versions.

Time Machine won't backup root data

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