How do I report a scam app in AppStore?

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Level 1

14 points

How do I report a scam app in AppStore?

How do I report a bad app on AppStore? Finger print scanner by silver carring inc... Downloaded a radio app instead of finger print scanning app...the website of developer doesn't exist...

I want to report this to AppStore so they can remove the app and also give me a refund for $2.

I believe AppStore as a storefront is not doing their work properly... Aren't they supposed to check if the app u r buying is same one which is downloading?

AppStore -OTHER, iOS 6.0.1

Posted on Dec 22, 2012 9:21 PM

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Answer 1

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King_Penguin

Level 10

334,144 points

Dec 23, 2012 12:07 AM in response to SunilGod

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).

Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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