Itunes hangs on disconnect / reconnect of internet connection

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17 points

Itunes hangs on disconnect / reconnect of internet connection

Quite often I do stream internet radio stations using Itunes. I am listening through my BeoCenter2. When I swich of the BeoCenter2, I often forget to

stop the stream in Itunes. This would not a problem, but because my internet provider drops the connection every night for one second.

This disconnect / reconnect is not handled by Itunes correctely. From this moment on Itunes is frozen and hangs. Itunes has to be killed.

Any advice? Or is there a bug fix on the way?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Dec 23, 2012 2:02 AM

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Answer 1

Best reply

hjbflyer Author

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17 points

Feb 2, 2013 12:42 AM in response to hjbflyer

With iTunes 11.0.1(12) this problem is gone. 🙂

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Answer 2

Feb 13, 2013 2:16 PM in response to hjbflyer

Hi,

This very same problem has been driving me crazy. Alas, I have iTunes 11.0.1(12) already and the problem continues. Any ideas appreciated.

Mac mini, OS X 10.7.5, airport express with latest firm ware update.

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Answer 3

hjbflyer Author

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17 points

Feb 13, 2013 11:15 PM in response to Penguin M

Hi,

I am not really sure, that my problem is really gone. On my system iTunes did not hang the last time, but when I tried to restart my system a couple of days later - the restart hangs.

I do suggest, that you file a bug report and attach the iTunes crash log.

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Answer 4

Feb 14, 2013 1:15 AM in response to hjbflyer

Hi,

Thanks for that - good advice I'll file a report.

I've just switched to streaming music this way after struggling for many years with a Logitech Duet. When it worked it was brilliant, but very flaky at times. Naively I thought I would switch to something totally reliable and sorted. To be fair the remote app works brilliantly on iphone and no problem with streaming my music collection - just that, like you, I stream radio feeds too. I cannot believe others don't have the same problem too. My internet connection drops out several times a day, which I'm pursuing as well.

If/when I make progress I'll post it.

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Answer 5

hjbflyer Author

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17 points

Feb 14, 2013 10:01 AM in response to Penguin M

Yes please keep me informed. Tonight I will tune to a radio station again and check if iTunes will hang.

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Answer 6

Feb 25, 2013 1:15 AM in response to hjbflyer

Hi,

Yesterday upgraded from itunes 11.0.1 (12) to 11.0.2(25) and this morning, when listening to radio, internet went down for say 5 seconds. Have to say I was amazed when itunes didn't freeze and radio came back of its own accord! I will keep an eye on it, but hopefully the bug is now fixed.

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Answer 7

hjbflyer Author

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17 points

Feb 25, 2013 1:25 AM in response to Penguin M

As far as I know the bug is still open. In the second article of this thread, I was convinced that the bug was gone. But it was not.

Sometimes iTunes might ba able to reconnect - but only sometimes.

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Answer 8

Feb 25, 2013 2:54 AM in response to hjbflyer

Tonight I'll deliberatley pull the plug on the router and see what happens. This morning was the first time that itunes had actually managed to reconnect.

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Answer 9

Feb 26, 2013 1:00 AM in response to hjbflyer

Interesting. I deliberately cut the router connection for about ten seconds - tried it three times. On no occasion did itunes freeze - I just had to select play again on the remote app. So at least for me it seems to be an improved situation. Infact last night the internet connection went down of it's own accord for a few seconds (as it does here) and the radio just came back up on it's own.

I'll see what happens just using it on an everyday basis - as we know it's not always immediately obvious whether a bug is finally cleared.

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Answer 10

Feb 26, 2013 6:09 AM in response to hjbflyer

Ok you can guess - internet dropped out earlier and Itunes foze. Still no solution.

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Answer 11

May 25, 2013 2:28 PM in response to hjbflyer

Nope, iTunes 11.0.3 (42) still does it.

None of you wizards figured out a Terminal fix for this yet? I have no such mad skills.

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Answer 12

May 26, 2013 4:34 AM in response to Dexter D. Cat

Hi,

Alas I've still not found a fix for this. Makes me mad that Apple release Itunes updates with 'added functionality' and fancy features, yet they don't sort out bugs with basic operation. I must have filed 20 plus crash reports on this problem.

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Answer 13

hjbflyer Author

Level 1

17 points

May 26, 2013 12:41 PM in response to Penguin M

Hi,

what I guess is, that this problem is not really an iTunes bug - more a network problem in the OS.

As you see from my earlier posts, I thought that the problem has gone - but it has not. I think it is more a random problem depending on several circumstances:

- duration of the drop

- reconnect with the same IP address or a new IP address

- getting the dyndns record updated in time

- state of the IP stack - what kind of packets were lost during the drop

- ...

Even if it is hard to reproduce the reasons for the bug, Apple seems to be uninterested in this bug

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Answer 14

Jul 5, 2013 8:48 AM in response to hjbflyer

The problem is NOT gone, even with 11.0.4.

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Answer 15

Sep 12, 2013 8:21 AM in response to hjbflyer

This problem is NOT gone, even with 11.0.5 (5)

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