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I can't upload attachments into my yahoo email from my new MacBook Air! I get Error in file message! Can someone help? Please

I can't upload attachments into my yahoo email from my new MacBook Air! I get Error in file message! Can someone help? Please

MacBook Air, iOS 6.0.2

Posted on Dec 23, 2012 7:16 AM

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2 replies

Dec 23, 2012 4:36 PM in response to Ness-

Are you using the Yahoo web interface? What browser are you using? What version of this browser? Have you tried a different browser? If so, which and what version of that browser? Have you verified that the browser you're using is compatible with the Yahoo email web interface?


What is the exact text of the error message? The file you're trying to upload, what is the type of file? How large is the file? Is it compressed, zipped or in some sort of archived state?


What about Yahoo? Have you tried reaching out to their support seeing you're experiencing an issue with their web interface?


If you're not using a web interface? Are you using an email program? Which email program? What's the error text you're receiving in the email application?

Jan 4, 2013 10:45 PM in response to JasonFear

Hi Jason, let me address question by question:


Are you using the Yahoo web interface? Yes

What browser are you using? Safari Version 6.0.2 (8536.26.17)

Have you tried a different browser? Not in the same MacBook Air, I tried to send the same file, from a PC Sony Vaio and the file was successfuly sent.

If so, which and what version of that browser? I used/tired Browser Mozilla and Explorer

What is the exact text of the error message?

There was a problem!

Invalid file specified. Please try again.

The file you're trying to upload, what is the type of file? I tried to send .xls, .pdf, .gif, etc non can be sent

Is it compressed, zipped or in some sort of archived state? Not at all, simple small files

What about Yahoo? Have you tried reaching out to their support seeing you're experiencing an issue with their web interface? I have not tried with Yahoo, once the files can be sent from other PC's Laptops


Hope this helps Jason,


Cheers


NGM-

I can't upload attachments into my yahoo email from my new MacBook Air! I get Error in file message! Can someone help? Please

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