iTunes stops working when I try to sign into my account?

Running Windows 7, and just recently, anytime I try to sign into the iTunes store with my account, I get a message saying "iTunes has stopped working". Has anyone else experienced this? I don't know if this is coincidence or not, but this started when I got my iPhone 5, and synced it to my computer/iTunes. I am running the most current version of iTunes as well. And it was even giving me some trouble installing that. I am also running Kaspersky Pure 2.0 anti-virus.

Thanks in advance for any help!

Posted on Dec 23, 2012 12:43 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes stops working when I try to sign into my account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.