Why does my 3rd gen Apple TV always disconnect from the wifi network?

Why does my 3rd gen Apple TV always disconnect from the wifi network? Pls help, my apple tv 2nd gen is about 1 month old and it constantly disconnects from the wifi. Help would be much appreciated.

Apple TV (3rd generation), Other OS

Posted on Dec 23, 2012 7:16 PM

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2 replies

Dec 23, 2012 7:36 PM in response to reggiephoto

Welcome to the Apple Community.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

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Why does my 3rd gen Apple TV always disconnect from the wifi network?

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