iMac not recognising my camera

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billycreek Author

Level 1

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iMac not recognising my camera

My iMac is not recognising my camera, an Olympus E-PM2, after previously doing so. Help!

iMac (27-inch Mid 2010), Mac OS X (10.7.5), Olympus PEN E-PM2

Posted on Dec 23, 2012 9:26 PM

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Answer 1

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LarryHN

Level 10

106,110 points

Dec 23, 2012 9:47 PM in response to billycreek

Does Image capture (in your applications folder) see it? does it mount to the desktop? Do you have a USB card reader?

Using one of those methods you want to get the photos off the memory card and import them into iPhoto and then reformat the card using the camera's format command

a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and the reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos

LN

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Answer 2

billycreek Author

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Dec 23, 2012 10:54 PM in response to LarryHN

Thank you so much for your prompt advice. The camera doesn't mount to the desktop and I didn't know what to do. But what you recommend sounds right. After Christmas I'll buy a card reader, download the images and reformat the card. The camera is new and I need time to adjust to it without panicking. Also, I found a thread which suggests that recent updates on my computer might contribute to the problem. Do you agree? And if so, how would I fix it? In any case, I'll get back to you in the new year when I've done what you suggest. I'm sure it will fix things.

Thank you again.

Cathy

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Answer 3

LarryHN

Level 10

106,110 points

Dec 23, 2012 11:22 PM in response to billycreek

BTW - are you shooting RAW or JPEG?

RAW for the PM2 requires the 4.02 RAW suppor tupdate - http://support.apple.com/kb/HT4757?viewlocale=en_US&locale=en_US

What version of iPhoto do yo have?

LN

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Answer 4

billycreek Author

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Dec 24, 2012 4:00 AM in response to LarryHN

I'm shooting in JPEG because I have a very old version of Photoshop and I'm not sure how to use a RAW image (it's CS1). But I'll definitely install the support update, if I haven't already done so, because I want to download the trial version of Photoshop 6.

I update my iMac when prompted and I'm using iPhoto 11.

Listen, please don't let my problem interrupt your Christmas! I don't know where you are located, but in Australia it's 11pm on Christmas Eve.

Have a Happy Christmas! And thank you.

Cathy

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