MacBook Pro Retina 15" Auto Power Off

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Level 1

9 points

MacBook Pro Retina 15" Auto Power Off

Hi,

I have "auto power off" issue with my newly bought MacBook Pro Retina 15".

This problem is very annoying, my MacBook Pro just auto power off, where I check the battery is 100% fully charged.

The first encountered was about a month ago, the night I cannot turn on my MacBook Pro at all, the next day I sent it back to Apple Service Centre. The technician open up the bottom part, reset the battery by removing the battery cable, plug it back. Then turn on and perform some diagnosis test.

It was working fine for about 2 weeks, and now the "auto power off" happen everyday.

I have repartition my SSD drive to 2 partitions using BootCamp and installed with Windows 7 x64.

At first, this problem happen when I boot into Windows 7 with BootCamp, at first, I thought this problem is due to Windows Drivers, and I have no choice but purchase Parallels Desktop, to run my Windows with OSX 10.8.2. After the Parallels installed, I upgrade my second partition to run Windows 7 concurrently with OSX, it was running fine on the first day! And I thought it has solve my problems, unfortunately the next day, this problems occurs again.

I suspect this is due to hardward failure, something to do with the battery. Looks like the drivers is telling the Operating System, battery is 0%, and it just turn off itself.

Anyone experience this? Please share your experience or advice what should I do next?

Regards,

Dave

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8)

Posted on Dec 23, 2012 10:50 PM

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Answer 1

Best reply

MTBryan

Level 1

0 points

Jan 6, 2013 9:54 AM in response to davelhw

Hey Dave. Yes yes yes! Try reading through the thread below. Especially at the end. It has to do with an 'autopoweroff' setting that appears to be new and annoying.

When plugged in, goes from sleep to hibernate after 4 hours of sleep (or 14,400 seconds).

Very easy to turn off.

This after many hours of research and discussion with no help from the folks at Apple.

Basically, to query the settings (enter this from Terminal):

pmset -g | grep autopoweroff

You'll see the autopoweroff set to '1' and autopoweroffdelay set to 14400.

To actually turn that 'feature' off:
sudo pmset -a autopoweroff 0

(then enter your Mac password)

Now it will just sleep when plugged in and not go into hibernate.

You can also tell the Mac how long before it powers off via the autopoweroffdelay setting (if you like this silly feature), but I just turned the sucker off.

Here is the thread:

https://discussions.apple.com/thread/4512384?answerId=20819713022#20819713022&ac_cid=tw123456#20819713

Hopefully, that's the same problem you have, and it will quickly fix it.

Cheers,

Bryan...

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Answer 2

Sep 11, 2017 10:34 AM in response to davelhw

I had the same problem. Doesn't look like its an OS problem.

Goto 'about this mac' and open System Report

- scroll down to/ click on 'power'

under System Power Settings find "Auto Powered Off Enabled' it should say NO

- however in my case there is a 1 listed.

Apparently this in not a setting managed via the OS and may require hardware service from Apple.

- its likely a problem with firmware on the logic board

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