Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Spike2396
Spike2396 Author
User level: Level 1
8 points

MacBook Pro screen blank when turned on

So my MacBook Pro was working about 1 hour ago when I had left it on to do an update for one of my games on my desktop and I would think it would go to sleep. My MacBook Pro 17 inches 2007 model and I would think that when I got back home and opened my computer that it would awaken from sleep. This is where it gets weird the bottom half of my computer is on but the screen is turned of, I now that the computer is on since the light on the button you press to open the MacBook Pro is on. So if any one can help me I would be entirely grateful. So I have tried to restart it and that didn't work. I even looked up online if this had happened to other people and it has and I have tried restarting my MacBook Pro on safe mode by pressing the shift key and that didn't work. Then I tried restarting the PRMA and that didn't work. The same thing has happened to my sisters computer which is an identically MacBook Pro like this one in every way and she sent it to apple and they said that you have a bad logic bouts and now they have to replace and those are very expensive and I am just hoping that I don't have that problem with my MacBook Pro. So if any one can help please. Ohh my computer runs osx but I think it's to the most updated osx but not mountain lion. If anyone needs anymore information about my computer to help me fix this problem I will gladly give you more info thanks and please help.

MacBook Pro

Posted on Dec 23, 2012 10:43 PM

Reply
Question marked as Best reply
User profile for user: clintonfrombirmingham
clintonfrombirmingham
User level: Level 7
30,100 points

Posted on Dec 23, 2012 10:49 PM

Booting into Safe Mode can take a long, long time... how long did you allow?


It really sounds as if you've a hardware problem. You say that you're not running Mountain Lion, but you don't say which version of OS X you're running. If Lion, you can try booting to your Recovery partition by holding down the Command and R keys whilst booting. If you're not running Lion, get the original installation disc(s) that shipped with your computer and try booting from the first disc.


If you can't boot into Safe Mode, Recovery partition or using an original disc, you're just going to have to take your computer into your local Apple Store or an AASP and have them run tests on the machine. You could try running the Apple Hardware Test yourself, but given your symptoms, I'm not sure that you'll be able to do that.


Good luck,


Clinton

View in context
5 replies
Question marked as Best reply
User profile for user: clintonfrombirmingham
clintonfrombirmingham
User level: Level 7
30,100 points

Dec 23, 2012 10:49 PM in response to Spike2396

Booting into Safe Mode can take a long, long time... how long did you allow?


It really sounds as if you've a hardware problem. You say that you're not running Mountain Lion, but you don't say which version of OS X you're running. If Lion, you can try booting to your Recovery partition by holding down the Command and R keys whilst booting. If you're not running Lion, get the original installation disc(s) that shipped with your computer and try booting from the first disc.


If you can't boot into Safe Mode, Recovery partition or using an original disc, you're just going to have to take your computer into your local Apple Store or an AASP and have them run tests on the machine. You could try running the Apple Hardware Test yourself, but given your symptoms, I'm not sure that you'll be able to do that.


Good luck,


Clinton

Reply
User profile for user: Spike2396
Spike2396 Author
User level: Level 1
8 points

Dec 23, 2012 11:04 PM in response to clintonfrombirmingham

Well I wasn't really sure how long I was suppose to boot it into safe Mose because when I looked it up online it didn't have a time limit all it said was hold down the shift key? I believe I'm running osx 10.5.4 or what ever the latest one is because I constantly update my computer when ever their is an update except for mountain lion since I don't think there is that much different with mountain lion thn osx for $20. I don't now for sure about osx since I can't look it up on my computer. I don't have the installation discs since I got this computer used from my godparents as a gift. I guess I will have to take my computer into An apple store. By any chance does this problem sound like a logic board problem to you? If so do now how much it would roughly cost to get a new logic board and get it repaired at apple?

Reply
User profile for user: clintonfrombirmingham
clintonfrombirmingham
User level: Level 7
30,100 points

Dec 23, 2012 11:12 PM in response to Spike2396

It could be a logic board problem - and you might get a quote that seems outrageous. If you'll take it in for diagnosis and get an estimate, and it seems unusually high, ask about Apple's flat rate repair pricing. For less than $350 you can have a machine that's 'like new'. Not everyone knows of this policy (even Apple employees) so you might have to take the issue to store management.


Good luck, again,


Clinton

Reply

MacBook Pro screen blank when turned on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up