Previous 1 2 3 Next 42 Replies Latest reply: Jan 2, 2013 8:59 AM by babowa Go to original post
  • babowa Level 7 (29,965 points)

    Yes, I saw that, but the first rMBP also had a special OS version (if memory serves), so I thought it was worth a shot. I'm seriously considering sending in a BR for them to properly and easily identify the different build versions for different models along with their respective updates - this is getting way too confusing. Additionally, MAS should not prompt for an update if it can't be installed on a particular machine.

  • Barney-15E Level 8 (46,319 points)

    There is a KB article that states which builds were shipped with which machines, but it is still kind of vague when it comes to 13" vs 15", etc.

    http://support.apple.com/kb/HT1159

     

    I have a Mini that supposedly shipped with that same build, and I updated it without a hitch.

     

    My only suggestion, at this point, would be to clone the hard drive to an external (make sure it boots the machine), then boot to the Recovery HD and reinstall Mountain Lion.

    When complete and it runs the setup assistant, Migrate from the external clone.

  • babowa Level 7 (29,965 points)

    The plot thickens...... according to the OP (one of his posts on previous page) he has:

     

    Software  OS X 10.8.1 (12B2100)

     

    And, according to the link you posted for the builds, the 12B2100 is for the 13" rMBP.

     

    So my links to the updates should work? But they don't....

     

    I think I'd take it to Apple and let them sort it. Installing updates should not have to involve cloning, using recovery, etc.

  • AlixKang Level 1 (0 points)

    thank u. i lived in China. u know to install Xcode is very slowly.   So i would not want to recorvey or reinstall the OS.

  • babowa Level 7 (29,965 points)

    So, just to make sure:

     

    You have a 13" or 15"?

     

    Check for your OS version and build number and post it here please (see my previous post).

  • AlixKang Level 1 (0 points)

    MacBook Pro

    Retina, Mid 2012

    Processor  2.3 GHz Intel Core i7

    Memory  8 GB 1600 MHz DDR3

    Graphics  Intel HD Graphics 4000 512 MB

    Serial Number  ------------(...)

    Software  OS X 10.8.1 (12B2100)

     

    Display:

    Built-in Color LCD Display

    2880 x 1800

    Intel HD Graphics 4000 512 MB graphics

     

    Memory:

    Your Mac contains 2 memory slots, each of which accepts

    a 1600 MHz DDR3 memory module.

    All memory slots are currently in use.

     

    rMBP15:)

     

    Did u mean 11E2068/11E2617/12A269 is suitable for rmbp15"??

     

    MacBook Pro

    Date introduced

    Original Mac OS X included
    (see Tips 1 and 3)

    Later Mac OS X included
    (see Tip 1)

    Mac OS X Build(s)
    (see Tip 2)

    MacBook Pro (Retina, 13-inch, Late 2012)Oct 201210.8.110.8.212B2100, 12C2034
    MacBook Pro (Retina, Mid 2012)Jun 201210.7.410.7.4, 10.811E2068, 11E2617, 12A269
  • babowa Level 7 (29,965 points)

    Well, according to what you're saying, your current build is 12B2100 and, since you haven't updated, that should be the original version.

     

    However, that is the build the late 2012 13" MBP came with - see this link (which was posted here previously):

     

    http://support.apple.com/kb/HT1159

     

    You should have 11E2068.

     

    So, the question is: how did you manage to install a build that is not for that machine?

    When you are dealing with the new machines and the download-only OS, you cannot use just any OS version - you have to use your machine and the recovery method which will install the exact version yours came with. Did you do any OS installs since getting the MBP?

     

    If you still plan to call Apple, make sure you mention your machine model, the OS build number it came with and that you now have a build for a different machine installed.

     

    My only suggestion at this point is that you would have to use your recovery partition, boot into it (pressing Command + R during bootup), erase the drive and let the recovery process reinstall the correct build version.

  • AlixKang Level 1 (0 points)

    thank u. as ur words: i must go to apple store. i couldn't slove this problem:( Uh....crazy.... why they install wrong build os N.O for me??

     

    Many thanks.

  • babowa Level 7 (29,965 points)

    If you go, you might want to bookmark this thread so you can show them - or write down the build numbers and print out the list from the Apple article. It would be good to be able to show them.

  • AlixKang Level 1 (0 points)

    thank u:)   i sent it to my gmail. i will show the contents to Apple Genius.

  • babowa Level 7 (29,965 points)

    After you go, please post back with what they said - I would like to know how you got the build you now have since it does not show in their list for your model. And it would be interesting to find out what the solution is for you get the correct update.

  • AlixKang Level 1 (0 points)

    e. ah... to translate their words( Chinese ) to English, so COMPLEX thing

  • babowa Level 7 (29,965 points)

    You can do it - your English is excellent!  You can just summarize the results....

  • AlixKang Level 1 (0 points)

    i only know 26 characters

  • AlixKang Level 1 (0 points)

    i did not want to reinstall OS X.

    so. they did nothing.  and not explain why they install another build N.O.

     

    now... i'm waiting for 10.8.3...