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iPad stuck on guided access?

I turned on guided access on my iPad, but when I triple click the home button to exit, it nothing shows up but a message saying 'Guided access is enabled. Triple click the home button to exit". How can I fix this? It won't turn off or anything.

iOS 6

Posted on Dec 24, 2012 2:02 PM

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4 replies

Jan 10, 2013 8:33 AM in response to sberman

You're right sberman, that is how it is SUPPOSED to work but the problem is, Guided Access doesn't always work like it should. I use this for my 11 month old, and in the FIsher Price apps (and some others) once you enable guided access and try triple clicking the home button to end Guided Access, the screen just says "guided access is enabled" – (no kidding!)


Short of whipping the iPad across the room when the iPad is making tinkerbell noises with every gesture from a kid's app and you need to get back to work, you can force reboot the iPad by holding down the home & sleep/wake buttons at the same time for 15 seconds. When the screen goes dark, press the sleep/wake button and the the iPad will reboot and you can use it again.


Hopefully Apple solves this bug. It's potentially a great feature, but this bug really kills it.

iPad stuck on guided access?

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