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iPad 4 Wifi Issues - please HELP!

My iPad 4 wifi issues are driving me nuts. We have about 5 Macs and a few windows computers in the household, 3 iPads, and 4 iPhones. The wireless routers are all Apple. The WLAN is set up with WPA2 Personal. ALL machines work without a problem on WiFi. Only my new iPad 4 does not. If I log out and in (eg with airplane mode and back, or rebooting) it will work nicely for 5-15 minutes, and then speeds will slow to a crawl. It is so bad that I never turn on WiFi now, and only use 3G. Aside from the cost issues, I cannot stream video from my Mac to my iPad and constantly have to use my wife's old iPad 2 or my new iPhone 5.


I don't know what's wrong or why Apple has not released the 6.0.2 upgrade to the iPad 4 (and I don't know if that would have fixed the issues).


So far I have


+ regularly rebooted the WLAN router, and logged in and out of the WLAN with the iPad

+ reset the network connections on the iPad and rebooted multiple times

+ changed the WPA2 to the less secure WPA (as recommended in some iPad WiFi threads)

+ played with numerous setting in the time capsule router

+ tried another router not from Apple (which had the notorious "cannot connect error" most of the time, but, when it finally managed to connect, the same problems of great speed in the first minutes and a snail pace a bit later)

+ adjusted all WLAN router settings exactly as recommended by Apple here and in the documentation.


Nothing is working. As far as I am concerned, WiFi in the iPad 4 is completely broken and useless, hopefully something that can be addressed in a software update. I wish I had my iPad 3 back ... alas, it was stolen 4 weeks ago :-(


Anyone have any ideas that I have NOT tried?


Many thanks for your help!


Cheers Klaus

iPad, iOS 6.0.1

Posted on Dec 24, 2012 9:16 PM

Reply
23 replies

Dec 25, 2012 7:32 PM in response to Klaus Boehncke

Try changing the DNS on the ipad. I had problems playing youtube videos via wifi on ipad 4 but it worked great via the 3g and I searched for days for a solution until I ran into an article that suggested I change my ISP DNS server to an opendns or google's dns. I changed it to the open dns and it worked great. Write down your current DNS, just in case you need to change it back and do the below steps.


  • Access Settings on your device.
  • Locate Wi-Fi on the left side and tap on it.
  • Tap on the blue arrow next to the current wireless network
  • Tap on the DNS field there and enter the DNS servers 208.67.222.222 and 208.67.220.220 for Open DNS or 8.8.8.8 and 8.8.4.4 for Google Public DNS. (seperate by a coma not and)
  • Renew Lease

Dec 27, 2012 2:41 PM in response to Klaus Boehncke

Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are droping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


~~~~~~~~~~~~~~~~~~~~~~~~~


iOS 6 Wifi Problems/Fixes


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


~~~~~~~~~~~~~~~~~~~~~~~

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issuehttps://discussions.apple.com/thread/2398063?start=60&tstart=0


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issuehttp://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Feb 3, 2013 10:37 PM in response to Klaus Boehncke

Hey everyone, recently I started facing similar problems in my ipad4. It worked fine till a few days ago. I had a long talk on the Apple 24x7 helpline and read alot of articles on thd internet, and came to theconclusion that it has to be some software issue. Some of the problems I face are,


my ipad works perfectly on wifi in my university, however works at home only within 10-15 ft from the router where as my iphone 5, dell laptop, my roommate's android phone and hp laptop work perfectly. Once i take the ipad near the router , it works like an F1 car, but more than 15 feet away, it works like a bullock cart. The apple customer care helpline will just tell you its a router issue or reset ur ipad. I did everything, reset my ipad to factory settings, my router to factory settings. It still wont work. I am pretty sure apple needs to get a software update for it. I was a huge fan of apple, and always recommeded apple to people, but if apple continues like this with new products every 6 months, and then software issues for another 6 months, i think i would have fo change my mind.....

Mar 2, 2013 8:30 PM in response to estebanindenmark

Hey, I tried almost everything, reset my router, updated my ios... but no luck... at last, i decided to bring the wireless router into my room and keep it just below my table. As a result the router is just under the ipad's butt. It gives a good network. but the sad thing is that it has become more like a wired thing. I cant use it in any other room than mine. However, in the university, my ipad works like a king. When I first received the ipad, it worked perfectly everywhere. It seems the ios updates screwed it all up, and I am sure apple guys have no idea about it. They bring updates for stupid calendar problems. but fail to see the wifi issues......

Mar 27, 2013 5:59 AM in response to dishy23

You are missing a potential culprit in thie scenario - the ROUTER.

Try changing channels on the router, away from AUTO.


Or else check other people's wifi networks, to see if the iPad works better on those.

At least then you can determine if it really is the iPad.


It didn't make sense, as the iPad here suddenly wouldn't see the many networks in the neighborhood it used to see - but changing the router channel was the game changer.


(This was after a backup & restore, then re-flashing the firmware, none of which alleviated the problem).

Mar 27, 2013 9:59 AM in response to CroMagnum

CroMagnum,


I am using a Netgear wnr2000 router. When I first purchased the ipad, for the first few months it worked perfectly with my router. The problems stated coming up at a later stage. My ipad works like an F1 car in the university. However at home, it does not connect to the router unless with in 10 feet. At home, the closer i take it to the router, higher the speed i get for transfer rates. My my building also has a free wifi for everyone, it does not connect to that. It seems more like a selective router ipad compatibility issue. I tried changing channels on the router but it doesntdo an help.

iPad 4 Wifi Issues - please HELP!

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