I thought I was going insane. My iPod 4th Gen stopped working after I updated iTunes to 18.104.22.168. I tried everything Apple has suggested including a total reset of the iPod & nothing works.
I was given a iPod Gen 5 32GB for Christmas & it will not connect to my computer. Again I have tried all Apple has suggested. Running Windows 7 Prof x64.
Also to top it off I now have the dreaded iTunes will not close issue again..
Apple Please Help.....
I seriously don't want to reinstall Itunes, It will completly muck up my Library!
1. About a year ago I decided to change my music too have a much 'cleaner' Ipod, some of my old purchased songs that I have removed are still in my Itunes folder, just not in my Library. I have a feeling these will appear back in my library after reinstalling..
2. I know artists who officially release their music for free, therefore its legal for me to download their albums free online. These go into my downloads folder which I then drag into my Itunes Library, I have well over 100s of songs/ albums, and these aren't in my Itunes folders (Atleast to what ive seen) So I doubt these will be moved into my library after reinstalling (And it will be a REAL PAIN moving them ALL back in.)
3. I don't even know for sure if this is even going to work! I may just waste my own time, and like ive said on posts similar to this, I really reckon that Apple needs to fix their side of the problem. Ive seen people sayign they reinstalled, it didnt fix anything, Device is still un-recognized, I went through diagnostics on Itunes, exactly what it comes up with is that it can't recognize my Ipod touch device.
Please help! I have an un-answered thread, none of Apple support helps at all, and I really needed to sync my Ipod for Christmas, that isn't happening now :/
We need Solid answers please. Not these try and risk waisting your whole day and not even get half of your favorite songs back.
Looks like Apple are not interested. They keep trying to send people back to the OS issues from before the iTunes update to 22.214.171.124.
If there is no resolution soon I will do as they say to remove all Apple softwear, but will not re-install. There are lots of other softwear out there. Although I did like Apple until all this rubbish.
HEY! So I know this is like, 3 months later, but I found out how to sync!
I was having this problem also. So I was looking through iTunes, and I found the box with the arrow up int the top left hand corner.
Click on that.
You see where it says 'Show Menu Bar'? Click that.
Now a gray bar with 'File Edit View Controls Store Help' should come up.
Click on 'File'
In the drop down box, you should see 'Devices' with an arrow next to it.
Place your cursor over that.
Now, you should see 'Sync [iPod's Name]'
And that should do it!
Hope I helped!