everything thing i try the voice tells me what i am doing and what i am pressing but it will not let me operate the ipod. the touch screen is very slow and does not always work properly. i have tried to reset by holding down the button and on/off button for ten seconds but still does not reset back to factory settings.
Try triple clicking the Home button and unlocking the iPod. Then go to Settings>General>Accessibility and turn off VoiceOver. You may have to use three fingers to scroll on the screen. If not sucessfull, turn off VO via iTunes. See: