TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

Vanman52

Level 1 (0 points)

Q: ipod will not turn on

was listening to my Ipod last night and in the middle of a song it just shut down.

It will now not even turn on, nor will it light up.

I thought that the battery might have gone dead, but it will not charge, nor will my computer acknowledge that it is connected to it.

I have an Ipod classic 160gb

Is there a reset button that I can try to see if something happened or do I have to bring it into the Apple store?

iPod classic

Posted on Dec 25, 2012 10:37 AM

I have this question too

Q: ipod will not turn on

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by AnaMusic,

AnaMusic Dec 25, 2012 10:41 AM in response to Vanman52
Level 9 (57,248 points)

Dec 25, 2012 10:41 AM in response to Vanman52

Try Here > http://support.apple.com/kb/ht1320

Also, See Here...

iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
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by royla,

royla Dec 25, 2012 2:06 PM in response to AnaMusic
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Dec 25, 2012 2:06 PM in response to AnaMusic

AnaMusic, I have the same problem with my iPod Classic as Vanman52. I have tried to do the 5 step R's but iTunes doesn't show it loading. I get the Apple on a reset but iPod does not turn on. It stopped while I was listening to it. Is it totally dead or is there still something that I can do? Thanks.
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by AnaMusic,

AnaMusic Dec 25, 2012 2:07 PM in response to royla
Level 9 (57,248 points)

Dec 25, 2012 2:07 PM in response to royla

Take it to an Apple Store or AASP (Authorized Apple Service Provider) and have it checked......

Be sure to make an appointment first...
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by Vanman52,

Vanman52 Dec 26, 2012 6:32 AM in response to Vanman52
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Dec 26, 2012 6:32 AM in response to Vanman52

here's the answer

hold down the center round button and the menu button for 10-15 seconds and it will reset and turn on. you will see apple symbol.
It worked for me and I DID NOT lose any of my files on my classic

hope it works for you...
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by Vanman52,

Vanman52 Dec 27, 2012 7:36 AM in response to royla
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Dec 27, 2012 7:36 AM in response to royla

what I did to solve the issue was to hold the center round button and the menu button at the same time for approx. 15 seconds.
the apple logo came on and I let go. It then reset the unit and all was working fine.
I DID NOT HAVE IT PLUGGED IN WHEN I DID THE ABOVE. IT WAS TOTALLY ISOLATED FROM MY COMPUTER.
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