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new 5th gen ipod touch, restore problem when connecting to itunes? HELP!

Just got a new ipod yesterday for christmas and tried connecting it to itunes, as it has the connect to itunes screen, but when i connect it is comes up with that it needs to restore, so tried that, waited 17 mins and still nothing, it wont let me do anything except press the restore button....


PLEASE HELP!!

iPod touch, iOS 6

Posted on Dec 25, 2012 2:58 PM

Reply
1 reply

Dec 25, 2012 3:07 PM in response to wigginz19

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

new 5th gen ipod touch, restore problem when connecting to itunes? HELP!

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