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rnordsg Level 1 (0 points)

Whatsapp suddenly stopped working on my iPhone 3G:


It first asked me to verify my cell#. After I did it, it tells me that they have sent me an SMS with code to the my cell#, and I should enter the 3 digit activation code. Since I never received the activation code, I chose to click on either  'Resend code' or 'Call me'.


Whichever I clicked on, it gives a response that my Application is of an older version.


When I then tried to update Whatsapp via Appstore, the message says that 'Update Required' : 'This app requires iOS 4.3'


After browsing through the internet, I found an answer that my 3G iPhone can not go any higher than 4.2.

Why should I change my old iPhone 3G, when Whatsapp was already working perfectly before on it ?

iPhone 3G, iOS 4.2
  • Meg St._Clair Level 9 (50,906 points)

    rnordsg wrote:


    Why should I change my old iPhone 3G, when Whatsapp was already working perfectly before on it ?

    Because, to keep Whatsapp woring, you apparently need a newer version which requires a newer phone.

  • rnordsg Level 1 (0 points)

    Thanks for the response.


    Sorry, no offense to you, but If that's indeed the case, then that really seem like a trick from Apple to gain profit.


    I wouldn't mind if my iPhone works perfectly well, and it were my decision to go for a better  upgraded new iPhone, with more capacity and higher performance that would allow for more sophisticated and newer applications.


    But if it's a working application, that I started to get used to, and suddently it stopped working, and Apple is asking me to pay for more (='get a newer iPhone') to get it working, that's really like Apple is luring me to get trapped into their business.


      What would be next ? My voice calls and text messages will stop working perfectly and I need to get a new iPhone 5G just to make phone calls ? My internet browser is already degrading anyway.


    I'll probably just call Apple directly.

  • Meg St._Clair Level 9 (50,906 points)

    rnordsg wrote:


    Sorry, no offense to you, but If that's indeed the case, then that really seem like a trick from Apple to gain profit.


    Why would I take offense? I don't work for Apple. And really, it's Whatsapp toward which you should be directing your ire. It wasn't Apple's software that failed. The iPhone 3G hardware can't support the newer version of iOS. Whatsapp choses not to continue offering an older, compatible version of the app in the App Store. I really don't see how that's Apple's fault.

  • LCovington Level 1 (10 points)

    No problem with Apple, just an app issue.

  • Kaka Dongguan Level 3 (805 points)

    I saw in other discussions that the lates Whatsapp update freezes the application, cannot send/receive messages. So I did not update my device

  • rnordsg Level 1 (0 points)

    Thanks your input makes the most sense. So looks like Whatsapp introduced an update that's not backwards compatible to 3G .


    When you wrote 'I didn't update my device' : Did you mean you didn't install the latest Whatsapp update ? Or you didn't upgrade you iPhone device ?

  • bbas1337 Level 1 (0 points)



    Same thing happened to me today. It's a pity for whatsapp not to support iOS 4.2.1 anymore.

  • p.gaensly Level 1 (0 points)

    Ok, great, the same happened to me... What now? I'm so maaaad!!!! And I paid for the original app!!! this is absurd!!!! I wrote to them and am waiting for a reply.

  • FelipeV Level 5 (6,470 points)

    What do you mean you paid for the original app? Whatsapp is free.

  • kennynah Level 1 (0 points)

    whatsapp simply refuse to work on my iPhone3G anymore, since about evening 26/12 (London time).


    i too paid for it and now, because apple announced that it no longer supports iPhone3G, 3rd party apps, like whatsapp, simply give up supporting this device.


    this is atrocious !!


    I paid good money for iPhone3G and this new Apple CEO is a crook in making my perfectly working device almost useless now as a smartphone. what good is an iPhone to me when I can no longer dowload freely many of those 3rd apps that now require iOS4.3 and above.


    Apple is now behaving just like Microsoft, thieves !!!


    i'm no longer going to support Apple products anymore. It no longer honours its customer relationship. I'd rather now give my business to others, like Samsung !!!


    for those of you who are using the later versions of iPhone, don't smirk. if this can happen to iPhone3G customers, you bet it will happen to you down the line.

  • Meg St._Clair Level 9 (50,906 points)

    kennynah wrote:


    for those of you who are using the later versions of iPhone, don't smirk. if this can happen to iPhone3G customers, you bet it will happen to you down the line.

    I'm not smirking; I'm laughing out loud. Of course it will happen to my phone. And my computer. And my iPad. Anyone with a realistic idea of how technology works knows this and plans accordingly.


    Best of luck.

  • KDLai Level 1 (0 points)

    Newer phone can do more and last till later of time, that's the truth.


    However, in the history, paid software would not expire itself when nothing is changed.  It's just like Office 97 can always works with Windows 98.  When consumers want more functions, they can choose later versions and newer hardware.  Consumers can have choices, and that's what called realistic.


    Whatsapp is proven to work w/ old version of iOS, and now just take it away.  I don't think Whatsapp can justify that, especially for whom bought it and helped it grow in last few years.

  • rnordsg Level 1 (0 points)

    Finally a word of reason. Thanks


    I agree. If you have a car, and something in the engine doesn't work, then you would go to the dealership to get it repaired, but you don't go buy a new car, simply because something in your car that has worked before,  doesn't work.


    The producer of the device (iPhone 3G Apple) and whatsapp should be working together, to ensure that whichever whatsapp version that the 3G customers are ALREADY using, still works.


    Otherwise, they are just trying to hold their customer's hostage, by getting them dependent on their product, and force them to keep buying, whether it's to get a new 4G, 5G, 5S, '7X' , '8Z' or whatever applications there are out there (whether it's whatsapp, viber etc). It won't just end with 3G and this outdated whatsapp version.


    In the recent past, the telecom corporations have exhausted capacity production of wireline systems and wireless systems , in other words no one really needs an additional landline phone in their home or an additional cell phone. So they can't get more money out of that anymore.


    That's why now they are eyeing on 'content' (that's all these applications), to allow them to make newer cell phones more and more attractive. That keeps their revenue machine going and the money pouring in.  Their market especially are teenagers who still haven't figured out how the businesses of big corporations work and get attracted by anything that's shiny and cool. The older generations are sufficient with just voice calls, voice mail and a bit of texting, so they are not an attractive market for the corporations.


    The big telecom corporations are just trying to build a market that's getting more and more dependent on 'content'. That's why they are producing newer and much better cellphones, with more and more sophisticated clutter (*applications), that the teenagers are attracted to and feel like a 'not-to-be-missed' necessity.


    That all is not really a bad thing, in the name of technology progress and to simplify and speed up everything in telecommunication and information processing.


    But it's bad , if they take a way their customer's choice between keeping the old device or buying a new one.


    There are lots of people out there who own vintage cars that are 10 or 20 years old.

  • rnordsg Level 1 (0 points)

    Thanks for the response. Please keep me posted on Whatsapp reply. I am planning the same too, to contact Apple and Whatsapp. Btw, I know I can google it, but what's Whatsapp contact info ?

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